Ordered item on June 13th, it’s now June 24th and I still have no idea when I will receive my order. No updates, no eta’’s nothing. I ha e reached out to customer services several times and thought...
Very quick delivery, all items as expected, nicely placed and well sealed in the bag. Return from added too. Delighted, not the first time not the last.
I bought a pair of ON cloud surfer runners and when the order confirmation came in the description did not match what was ordered. The issue was the colour given did not match the page I ordered...
My order got lost in transit and it took 3 days of enquiries to find where it was. I needed it for a holiday trip and ended up having to go buy the item the day before the holiday as it had not...
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.