I purchased an electric radiator, model, Haverland RC5 Wave. Telephoned Sales (Tom) who was courteous and very helpful in working out the correct wattage to suit my new conservatory / garden room...
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Electric Radiators Direct
Electric Radiators Direct
10 years ago
Thank you very much for your kind review, I'm glad to hear that you are happy with your purchase and the service provided.
Please call us on 0330 300 4444 if you need any further assistance at all down the line.
Kind regards,
Katie Dewar
Customer Service Manager
Product reviews
Electric Radiators Direct
Electric Radiators Direct
10 years ago
Very happy to hear your radiator is all set up correctly and working well!
I ordered on wednesday and was told the same day that the radiator was out of stock. The next day it was back in stock but it took 2 more days to be delivered, arriving on saturday rather than the 24...
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Electric Radiators Direct
Electric Radiators Direct
10 years ago
Thank you very much for taking the time to leave your feedback. I apologise for the delay in you receiving your order.
Although I am pleased to hear you were kept informed by the team with regards to your order, I would like to apologise on behalf of ParcelForce as their central hub were experiencing a lot of delays. We do try and make sure all items are received on a next day delivery service but unfortunately we can't guarantee this.
Please do let us know if we can be of any further assistance at all.
Kind regards,
Katie Dewar
Customer Service Manager
Date of purchase: 27/09/2016
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Trusted Customer
Stonehouse
10 years ago
What Trusted Customer said about Electric Radiators Direct:
Having recently returned to England after 7 years overseas I've been disappointed by the lack of customer service but this company has restored my faith. Polite, efficient and putting the customer...
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Electric Radiators Direct
Electric Radiators Direct
10 years ago
Thank you very much for leaving your feedback with us. We're glad to hear it!
If you require any further help or assistance please do not hesitate to contact us on 0330 300 4444.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.