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Electric Radiators Direct Reviews

TC

Trusted Customer

Devon

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Good service. What I expect but rarely get

Arrived promptly, and then had a courtesy call to check the delivery had taken place, all was well and offered help with set up

Electric Radiators Direct

9 years ago

Thank you very much for reviewing your purchase and please do not hesitate to contact us in the future if you need any help, advice or support.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Date of purchase: 13/10/2016

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Trusted Customer

London

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Excellent service by electricradiatorsdirect.co.uk

Excellent

Electric Radiators Direct

9 years ago

Thank you very much for leaving your feedback with us. If you require any further assistance please do not hesitate to contact us.

Kind regards,

Tom Midgley

Customer Service Adviser

Product reviews

Date of purchase: 14/10/2016

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TC

Trusted Customer

Maidstone

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Delivered next day, really easy to install using template for drill holes. Instructions were simple and heating works great

Electric Radiators Direct

9 years ago

Thank you very much for reviewing your purchase and please do not hesitate to contact us in the future if you need any help, advice or support.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Date of purchase: 12/10/2016

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Trusted Customer

Yelverton

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Great service, very fast delivery and great radiator.

Cant believe how fast delivery was! Great radiator. 2nd one from this company and i would strongly recommend.

Electric Radiators Direct

9 years ago

Thank you for reviewing us we really appreciate it!When you get round to testing your radiators, if you do have any questions or queries at all please just pop us a call on 0330 300 4444

.Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Product reviews

Date of purchase: 12/10/2016

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TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Thank goodness for good neighbours.

Product is fine but I stressed to customer service operators at least 3 times (by email, live chat and by phone) that I couldn't take delivery on a particular day. Delivery was arranged for that day...

Electric Radiators Direct

9 years ago

Thank you very much for your purchase and for leaving your feedback, we really appreciate it.We are very sorry you feel Parcleforce let us down however once the units have left our warehouse we cannot change date of delivery. We are always here to help so if you have any further questions at all please just call us on 0330 300 4444.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Product reviews

Date of purchase: 11/10/2016

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Trusted Customer

ng241sa

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Great company to deal with

Brilliant - great follow and very helpful

Electric Radiators Direct

9 years ago

We are pleased to hear that you are happy with your purchase and the service provided. Please don't hesitate to call us on 0330 300 4444 if you require any help at all whether it be with programming your unit or just general information& advice

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Product reviews

Date of purchase: 12/10/2016

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TC

Trusted Customer

London

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Very good

Excellent service. Fast delivery

Electric Radiators Direct

9 years ago

Thank you very much for your purchase and for leaving your feedback, we really appreciate it. We are always here to help so if you have any further questions at all please just call us on 0330 300 4444.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Product reviews

Date of purchase: 12/10/2016

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TC

Trusted Customer

Northampton

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Very professional and efficient service

Very professional and efficient service, the staff went the extra mile to ensure that the order was processed and delivered in line with the timescales.

Electric Radiators Direct

9 years ago

Thank you very much for your purchase and for leaving your feedback, we really appreciate it. We are always here to help so if you have any further questions at all please just call us on 0330 300 4444.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Product reviews

Date of purchase: 12/10/2016

0

TC

Trusted Customer

Dundee

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Excellent customer focus.

Excellent customer service. No user guide came with the heater but that was sorted with one phone call. The user guide was emailled to me within minutes. No fuss, no bother, just great service.

Electric Radiators Direct

9 years ago

We are pleased to hear that you are happy with your purchase and the service provided. Please don't hesitate to call us on 0330 300 4444 if you require any help at all whether it be with programming your unit or just general information& advice.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Product reviews

Date of purchase: 11/10/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Good service

arrived next day. Have had follow up call from them to ensure all s Ok

Electric Radiators Direct

9 years ago

Thank you very much for your purchase and for leaving your feedback, we really appreciate it. We are always here to help so if you have any further questions at all please just call us on 0330 300 4444.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Date of purchase: 11/10/2016

0

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