very helpful , although not yet installed I received a courtesy follow up call.
Electric Radiators Direct
Electric Radiators Direct
9 years ago
We always try to contact customers to offer any help or assistance they may require after purchase, should you need us after you have installed please know we will be happy to assist in anyway we can.
Very good phoned them up and told them the dimensions of each room and they arrived in good condition when promised and they work well.
Electric Radiators Direct
Electric Radiators Direct
9 years ago
Thank you for your order and for reviewing your purchase. If you ever require assistance with the unit please call us on 0330 300 4444 as our team are always more than happy to assist.
Kind regards,
Katie Dewar
Customer Service Manager
Product reviews
Date of purchase: 18/01/2017
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Trusted Customer
Havant
9 years ago
What Trusted Customer said about Electric Radiators Direct:
Excellent service. Radiator just what I needed and expected. Programming of the radiator difficult as the instructions, both the manufacturer's and supplier's, not at all clear. The utube video...
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Electric Radiators Direct
Electric Radiators Direct
9 years ago
Many thanks for your feedback and review. If you are ever in need of assistance with the radiator's operations, please don't hesitate to contact us on 0330 300 4444 as our friendly team are always happy to help!
Ease of ordering on-line, excellent delivery, product undamaged on delivery, good appearance of product and it works.
Pleasant courtesy after-sales phone call today.
Electric Radiators Direct
Electric Radiators Direct
9 years ago
Glad to hear you have received the units as expected and so promptly. We do also like to make contact with customers to double check everything is ok for them and offer any assistance they may require.
Thank you for the feedback,
Rowena Hodgson
Customer Service Advisor
Product reviews
Electric Radiators Direct
Electric Radiators Direct
9 years ago
We do try to make programming as simplistic as possible, should you encounter any problems please don't hesitate to get in touch and we will do our best for you.
Excellent customer service, super helpful, polite and very informative.
I would highly recommend.
Electric Radiators Direct
Electric Radiators Direct
9 years ago
It is wonderful to hear you have been so pleased with the service received, we are always available to offer advice and answer any questions however small.
Thanks,
Rowena Hodgson
Customer Service Advisor
Product reviews
Electric Radiators Direct
Electric Radiators Direct
9 years ago
As a predominantly DIY product, we try to simplify the fitting to suit any skill level, pleased you found the installation so straight forward.
I bought through a guy called Ian. Nothing was too much trouble and I made my purchases feeling thoroughly looked after. Also I received a follow-up call offering any further help. Now that's...
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Electric Radiators Direct
Electric Radiators Direct
9 years ago
Thank you for your excellent review and feedback! We always aim to offer the best service and experience for our customers. Your kind words will be passed to the team.
Kind regards,
Katie Dewar
customer Service Manager
Product reviews
Date of purchase: 24/02/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Electric Radiators Direct:
Rowena was very patient as I chopped and changed orders
Electric Radiators Direct
Electric Radiators Direct
9 years ago
Thank you very much for your order and lovely review. We're always happy to accommodate as and where we can and your comments will be passed back to the team.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.