How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Electric Radiators Direct Reviews

Trusted Customer

7 years ago

Infrared re Fab Radiators

The manufacturer had delivered the wrong size to me, however the team at ERD worked tirelessly to resolve the swap for the right size item. Excellent customer service.

Product reviews

Date of purchase: 08/11/2018

0

TC

Trusted Customer

Surrey

7 years ago

What Trusted Customer said about Electric Radiators Direct:

Excellent service

One of the best online retailers I have dealt with because they understand the value of 'follow-up' without pestering you. I got a call after receiving the radiator to check it arrived and was ok,...

Electric Radiators Direct

7 years ago

Many thanks for submitting your review.

Customer service is at the heart of what we do.

If we can help with anything else, give our team a call on 0330 300 4444.

Kind Regards

Product reviews

Date of purchase: 06/11/2018

0

TC

Trusted Customer

7 years ago

What Trusted Customer said about Electric Radiators Direct:

Happy customer

Very happy with the radiator and service provided. Thanks

Electric Radiators Direct

7 years ago

Perfect.

Glad to hear you are happy with the product and service.

Kind Regards

Billy

Date of purchase: 06/11/2018

0

TC

Trusted Customer

7 years ago

What Trusted Customer said about Electric Radiators Direct:

Nice people to do business with.

Very helpful on the phone at point of order. Was very surprised and pleased to get a call two months later to check that all was well and I was happy with my purchase. That´s what I call Customer...

Electric Radiators Direct

7 years ago

Amazing.

Thanks for your kind words.

We do try our best to make sure the aftersales side of things is equally important as the sales side.

Let us know if we can help with anything else.

Kind Regards

Product reviews

Date of purchase: 06/11/2018

0

TC

Trusted Customer

7 years ago

What Trusted Customer said about Electric Radiators Direct:

Good looking product. Does everything it said it would. Would recommend this product.

Electric Radiators Direct

7 years ago

Glad to hear you would recommend this product.

If i can help with anything else, give me a call.

Kind Regards

Billy

Product reviews

Date of purchase: 06/11/2018

0

TC

Trusted Customer

Cardigan

7 years ago

What Trusted Customer said about Electric Radiators Direct:

Top quality product

Top quality products, which were easy to fit and which can be individually programmed and regulated. As they are eco radiators, the cost of running them is good value and they keep my place warm and...

Electric Radiators Direct

7 years ago

Fantastic.

Many thanks for sharing your experience.

We do aim to make sure our products are the best quality with great saving features.

Kind Regards

Date of purchase: 05/11/2018

0

Trusted Customer

7 years ago

We bought a Haversand radiator after being recommended by a heating engineer. It was delivered very quickly and arrived in perfect condition. I think it's very good value and their service is...

Electric Radiators Direct

7 years ago

Perfect.

Many thanks for your kind words.

We do value great customer service, please don't hesitate to call if you need further assistance.

Kind Regards

Billy

Product reviews

Date of purchase: 05/11/2018

0

TC

Trusted Customer

7 years ago

What Trusted Customer said about Electric Radiators Direct:

A top quality company

I have bought radiators from Electric Radiators Direct twice and on both occasions the telephone customer service was informative, accurate and spot on. Deliveries came on time and the products are...

Product reviews

Date of purchase: 02/11/2018

0

Trusted Customer

7 years ago

Quick, efficient and friendly company

Their website is very explicit, which made choosing the correct size of radiator for the room easy. The item was delivered within two days of ordering. I have also received a Follow up telephone...

Electric Radiators Direct

7 years ago

Wonderful.

Thank you very much for your amazing feedback.

If we can help with anything else, please don't hesitate to call.

Kind Regards

Billy

Product reviews

Date of purchase: 14/10/2018

0

TC

Trusted Customer

7 years ago

What Trusted Customer said about Electric Radiators Direct:

V Good

Electric Radiators Direct

7 years ago

Perfect.

Many thanks for your feedback.

Kind Regards

Billy

Date of purchase: 14/10/2018

1

Electric Radiators Direct Reviews

Haverland Designer TT RC4TT Electric Radiator - 500wMore reviews of this productView product websiteVery pleased with the radiator. Easy to fit, choosing and setting the programme is involved but works as it should when done.

Ecostrad Eco 12+ Electric Panel Radiator - 1200wMore reviews of this productView product websiteDoes what it says on the tin - heats my rooms.

Ecostrad Eco 18+ Electric Panel Radiator - 1800wMore reviews of this productView product websiteAs for the smaller model.

Haverland Designer RC Wave RC9W Electric Radiator - 1400wMore reviews of this productView product websiteExcellent heating system.

Haverland Designer RC Wave RC11W Electric Radiator - 1700wMore reviews of this productView product websiteIt works perfectly and gives total temperature control.

Haverland Designer RC Wave RC9W Electric Radiator - 1400wMore reviews of this productView product websiteEasy to operate and economic to run. Have recommended it, resulting in a purchase

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?