Great service.I ordered the wrong part , returned, after calling for advice. Ordered correct part on line delivered next day . refunded cost of returned part.will definitely use again .
Matt
Electricpoint.com
9 months ago
Errors happen and if your ordered the wrong part it isn't an issue with our 45 day return policy. The most important part was that my team helped you to identify the correct part to complete your job.
We welcome your orders in the future when the need arises
Yep hassle free ordering and shipping but I think the vent axis fan I received was a previous return and was just rattling around in the box with no packaging and no fixings and fan cover a little...
Read more
Matt
Electricpoint.com
9 months ago
Thanks very much for the review, this fan doesn't come with any internal packaging unfortunately. I will raise this with Vent Axia but I can assure you that all products are unused. If you would like us to swap it out for you then please feel free to contact our Customer Services team and we will sort out the arrangements
Best price I could find and incredibly quick delivery
Well done Electricpoint
Matt
Electricpoint.com
9 months ago
We spend a lot of time reviewing our prices to make sure that we are competitive in the market place.
Thanks very much for the great review and taking the time to place your order with us
Great my Ohme e pod arrived on time and works perfectly.
Matt
Electricpoint.com
9 months ago
The Ohme EPod is a great item and one of our best sellers in this market as it is so easy to install and looks really sleek.
Thanks for the order and taking the time to review us
Date of purchase: 26/08/2025
0
Share
CS
Catherine Seward
Feefo Verified
9 months ago
What Catherine Seward said about Electricpoint.com:
Very quick, brilliantly packaged.
Matt
Electricpoint.com
9 months ago
We have invested a lot of time and money in packaging to try and reduce breakages. Unfortunately there are occasional breakages which are inevitable but we spend time wrapping goods to the best of our ability.
Thanks for the order and the great review
Easy to order online, quick email confirmation and prompt delivery status.
Matt
Electricpoint.com
9 months ago
We have spent a lot of time reviewing our ordering process and this is showing its return in the amount of orders in which we are receiving.
Thanks for the order and taking the time to review us
Date of purchase: 27/08/2025
0
Share
JM
Jonathan Mushlin
Feefo Verified
Surrey
9 months ago
What Jonathan Mushlin said about Electricpoint.com:
Smooth experience. Informative and intuitive website. Easy checkout and efficient delivery. Item arrived very well wrapped.
Matt
Electricpoint.com
9 months ago
What more can I say- your review is everything in which we are trying to achieve so thank you.
We look forward to helping you again when the need arises
We've been ordering from Electricpoint for some time and generally find their prices competitive. However, we've had repeated issues with their courier service, which is becoming a serious concern.
...
Read more
Matt
Electricpoint.com
9 months ago
Thanks very much for your review and apologies that the courier in which we used failed to deliver on time. We have moved our deliveries to FEDEX and they have been extremely successful for deliveries but in this instance I am afraid that they have let us and yourself down.
I can only apologise for this incident and I will take your issue forward to FEDEX at their next review meeting and I hope that you will still continue to use us.
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.