How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Electricpoint.com Reviews

https://www.electricpoint.com

EXCEPTIONAL

Service

4.8

Product

4.7

964

1,095

ratings over the past year

Displaying all 8,561 reviews

Trusted Customer

Feefo Verified

2 months ago

Good to deal with

Great

Date of purchase: 21/02/2026

Trusted Customer

Feefo Verified

2 months ago

Easy ordering, quick delivery

Date of purchase: 22/02/2026

Dominic Powell

Feefo Verified

GBR

2 months ago

What Dominic Powell said about Electricpoint.com:

Outstanding Customer Service. Prices really competitive. 10/10

I'm so impressed with Electricpoint. I had made a mistake when I placed my order and Nick responded to my email in an instant offering reassurance and a solution. I will definitely be turning to...

Date of purchase: 20/02/2026

Trusted Customer

Feefo Verified

2 months ago

Very good arrived ontime and in excellent condition.

Date of purchase: 21/02/2026

Trusted Customer

Feefo Verified

2 months ago

Electricpoint very good, Fedex disgusting delivery on front step

Electricpoint no problem good service, Fedex on the other hand left my package from you on the door step, FEDEX sent me a text and I quote Delivery date 24/02/2026 11:12 delivered to 60 Legerton...

Date of purchase: 21/02/2026

Trusted Customer

Feefo Verified

2 months ago

Dimplex panel heater

Easy to to order excellent service.

Date of purchase: 19/02/2026

Richard Clark

Feefo Verified

2 months ago

What Richard Clark said about Electricpoint.com:

Great job

Excellent service Easy to order and the use of a courier that cares

Date of purchase: 21/02/2026

Trusted Customer

Feefo Verified

2 months ago

Easy and efficient

Date of purchase: 21/02/2026

Neil Haigh

Feefo Verified

GBR

2 months ago

What Neil Haigh said about Electricpoint.com:

Price & service excellent

Great service from order to delivery.

Date of purchase: 21/02/2026

Kieran HW

Feefo Verified

2 months ago

What Kieran HW said about Electricpoint.com:

Slow service

Slow service. Item didn’t turn up when I needed it so I’m having to return it.

Nick

Electricpoint.com

2 months ago

Thank you for taking the time to leave feedback. I’m genuinely sorry to see that this order has caused frustration. I have reviewed the order history and, according to our records, the order was placed on 19 February and successfully delivered on 20 February - a next day service. We also haven’t received a return request relating to this order. It’s possible there may be some confusion with another supplier, but if there has been any issue at all with your delivery or if you no longer require the item, please do get in touch with us directly and we’ll be very happy to help and resolve this promptly. If, after reviewing the order details, you feel the feedback may have been left in error, we would be grateful if you could consider amending your Feefo rating to reflect the correct experience.

Date of purchase: 19/02/2026