How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

EE Store Reviews

https://store.ee.co.uk/

Rated

Excellent

94%

delivery satisfaction

89%

recommends

Service

4.4

Product

4.3

2,773

826

280

257

4,210

ratings over the past year

Displaying all 81,730 reviews

Stuart

Langport

9 days ago

Date of purchase: 13/05/2025

Satisfied with delivery

Recommends

What Stuart said about EE Store:

Excellent,service with adapter arriving within a couple of days of ordering. Please note that the adapter is a fee item required for digital phone switch-over.

Product reviews

Trusted Customer

9 days ago

Date of purchase: 13/05/2025

Satisfied with delivery

Recommends

Excellent service and fast delivery.

Product reviews

Nigel

Yeovil

10 days ago

Date of purchase: 12/05/2025

Satisfied with delivery

Recommends

What Nigel said about EE Store:

Item arrived in good order and on day promised.

Product reviews

Trusted Customer

10 days ago

Date of purchase: 16/05/2025

Satisfied with delivery

Recommends

Helpful answers to my questions

Product reviews

Trusted Customer

10 days ago

Date of purchase: 11/05/2025

Satisfied with delivery

Recommends

Product reviews

Trusted Customer

10 days ago

Date of purchase: 16/05/2025

Satisfied with delivery

Recommends

Ordered online

Product reviews

Trusted Customer

10 days ago

Date of purchase: 16/05/2025

Satisfied with delivery

Recommends

Product reviews

Trusted Customer

10 days ago

Date of purchase: 12/05/2025

Satisfied with delivery

Recommends

Product reviews

Trusted Customer

10 days ago

Date of purchase: 12/05/2025

Satisfied with delivery

Recommends

Product reviews

Trusted Customer

10 days ago

Date of purchase: 12/05/2025

Satisfied with delivery

Recommends

Product reviews

Not received a review invite?

About EE Store

Read all

https://ee.co.uk/help/contact-ee

BT Group plc 1 Braham Street, London, E1 8EE, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

EE Store Reviews

EE Home Phone AdapterView product websiteAdapter ordered due to BT'S switch over to the Digital Telephone network via the Internet which takes place on 16/6/2025, and the need to connect to my Broadband Hub. It was necessary to order and...Read all

EE Home Phone AdapterView product websiteGreat bit of kit,would recommend.

EE Home Phone AdapterView product websiteAdapter worked first time after pairing with hub, telephone now works with the exception of the bell, fortunately we have other phones in the next room which do ring on receiving a call.

BT Essential Phone - Three HandsetsView product websiteGood value but I would find it easier to use if it fitted more deeply into its base. I like the black colour. Takes a while to get used to after the conventional landlines of the last 40 plus years...Read all

EE Home Phone AdapterView product websiteeasy to fit, does what it says.

EE Home Phone PlusView product website

BT Essential Phone - Three HandsetsView product website

EE Home Phone AdapterView product websiteNecessary for BT landline.

EE Home Phone AdapterView product website

EE Home Phone AdapterView product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?