Service
4.4
/5
Product
4.3
/5
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4.4
/5
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Google Home Hub - Charcoal

4.6
/5

5

4

3

2

1

14

2

1

0

1

18

ratings

over the past year

Google Home Hub - Charcoal

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Displaying all 119 reviews
EK
Ekkarin
Coventry
2 years ago
Date of purchase: 26/04/2023
DWT0
Good Points: Easy to contol smart home Improvement Points: Poor Connection with phone. Require more attemp to connect to the phone
Entertainment / Fun : Excellent
Value for money : Excellent
Design : Excellent
Merchant Logo
Lois
EE Store
1 year ago
Hello, Thank you for your feedback. I am sorry you are not happy with the product. If you haven’t already, please let us know if we can help further by contacting us on enquire-btshop@bt.com so that we can offer support. Best wishes, Lois
CH
chris
2 years ago
Date of purchase: 26/04/2023
Google Home Hub - Charcoal
Improvement Points: n/a
Entertainment / Fun : Exceptional
Value for money : Exceptional
Design : Exceptional
Merchant Logo
Lois - BT Shop Advisor
EE Store
1 year ago
Hello, Thank you for your review. Always great to see a product receive top marks. It really is appreciated. Best wishes, Lois
AN
Antony
Bedford
2 years ago
Date of purchase: 26/04/2023
DWT0
Entertainment / Fun : Exceptional
Value for money : Exceptional
Design : Poor
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Lisa - Customer Service Advisor
EE Store
2 years ago
Hello, Thank you for taking the time to leave such a positive review. I hope we see you on site again soon. Best wishes, Lisa
LE
Leanne
Preston
2 years ago
Date of purchase: 26/04/2023
DWT0
Entertainment / Fun : Exceptional
Value for money : Exceptional
Design : Exceptional
Merchant Logo
Lois - BT Shop Advisor
EE Store
2 years ago
Hello, Thank you for leaving a review, we do appreciate your feedback and we’re glad you had a good experience shopping with us. Best wishes, Lois
SR
Sreeramana
2 years ago
Date of purchase: 03/04/2023
DWT0
Good Points: Design is good. picture/video moments are nice Improvement Points: Voice not fully recognised too slow on start up Initial setup didn't work, need to reset and setup again
Entertainment / Fun : Good
Value for money : Substandard
Design : Excellent
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Lisa
EE Store
2 years ago
Hello, Many thanks for taking the time to share your feedback. I am sorry to hear there is an issue with this. If this has not yet been resolved, can you please email into us via enquire-btshop@bt.com with your order number and a description of the issue so we can support further. Thanks again, Lisa
KA
Kartik
2 years ago
Date of purchase: 30/03/2023
DWT0
Good Points: I've been using Nest hubs for many years now. have a few v1 and a few v2 already littered around the house. Brilliant little devices for my purpose to display photos and integrate with...

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Entertainment / Fun : Exceptional
Value for money : Exceptional
Design : Exceptional
Merchant Logo
Elise - Customer Service Advisor
EE Store
2 years ago
Hello, Thank you for such a great review. It’s great to see you are enjoying the product. I hope we can help you again soon. Best wishes, Elise
JE
Jenny
2 years ago
Date of purchase: 19/03/2023
DWT0
Entertainment / Fun : Exceptional
Value for money : Exceptional
Design : Exceptional
Merchant Logo
Elise - Customer Service Advisor
EE Store
2 years ago
Hello, Thank you for taking the time to leave such a positive review on your purchased item. I hope we see you on site again soon. Best wishes, Elise
AD
Adrian
2 years ago
Date of purchase: 27/03/2023
DWT0
Entertainment / Fun : Exceptional
Value for money : Exceptional
Design : Exceptional
Merchant Logo
Elise - Customer Service Advisor
EE Store
2 years ago
Hello, Thank you for taking the time to leave such a positive review on your purchased item. I hope we see you on site again soon. Best wishes, Elise
AN
Andy
Clacton on sea
2 years ago
Date of purchase: 18/03/2023
DWT0
Improvement Points: Alarm needs to raise in volume gradually as it scares the life out of me every morning!
Entertainment / Fun : Good
Value for money : Exceptional
Design : Excellent
Merchant Logo
Elise - Customer Service Advisor
EE Store
2 years ago
Hello, Thank you for your item review. Your feedback is greatly appreciated. Best wishes, Elise
SA
sarah
2 years ago
Date of purchase: 28/03/2023
DWT0
Good Points: Easy to set up and use Improvement Points: Is not wire free, wanted to play music in area with no plug, I thought i could charge the unit and use …. :-(
Entertainment / Fun : Substandard
Value for money : Substandard
Design : Poor
Merchant Logo
Lisa
EE Store
2 years ago
Hello, Thank you for taking the time to post a review on your order. I do hope we see you again soon. Many Thanks, Lisa
About EE Store
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BT Group plc 1 Braham Street, London, E1 8EE, United Kingdom
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