How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

EE Store Reviews

https://store.ee.co.uk/

Rated

Excellent

94%

delivery satisfaction

89%

recommends

Service

4.4

/5

Product

4.3

/5

5

4

3

2

1

2,769

825

283

76

258

4,211

ratings over the past year

Displaying all 81,701 reviews

BA

Barry

Royston

4 hours ago

Date of purchase: 23/05/2025

Satisfied with delivery

Recommends

What Barry said about EE Store:

No,problems

Product reviews

0

Trusted Customer

5 hours ago

Date of purchase: 23/05/2025

Satisfied with delivery

Recommends

Product reviews

0

JO

John

Stirling

5 hours ago

Date of purchase: 23/05/2025

Satisfied with delivery

Recommends

What John said about EE Store:

Free offer because of national system upgrade

Product reviews

0

JO

John

Leeds

6 hours ago

Date of purchase: 23/05/2025

Satisfied with delivery

Recommends

0

GL

Glenys

2 days ago

Date of purchase: 09/05/2025

Satisfied with delivery

Recommends

Product reviews

0

Trusted Customer

2 days ago

Date of purchase: 13/05/2025

Satisfied with delivery

Recommends

0

DA

David

3 days ago

Date of purchase: 07/05/2025

Satisfied with delivery

Recommends

Product reviews

0

Trusted Customer

3 days ago

Date of purchase: 16/05/2025

Satisfied with delivery

Recommends

0

Trusted Customer

3 days ago

Date of purchase: 14/05/2025

Satisfied with delivery

Recommends

This was a free item in connection with the digitisation of BT phone service. Normal parameters do not really apply.

Product reviews

0

Trusted Customer

3 days ago

Date of purchase: 15/05/2025

Satisfied with delivery

Recommends

Delivery was soo very fast

Product reviews

0

Not received a review invite?

About EE Store

Read all

https://ee.co.uk/help/contact-ee

BT Group plc 1 Braham Street, London, E1 8EE, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

EE Store Reviews

EE Home Phone AdapterView product websiteEasy to use and install. Was not charged for it as offered as part of going digital

EE Home Phone AdapterView product website

EE Home Phone AdapterView product websiteOffer of free update fully fulfilled on time and well informed regarding delivery.

BT Everyday Phone without Answer Machine - Three HandsetsView product website

Hisense 65" PROSmart 4K Ultra HD HDR QLED TVView product website

EE Home Phone AdapterView product websiteIt appears to work very well but has only been in action for one day.

Sony PS5 dualsense controller Grey CamoView product websiteGreat buy

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?