Good Points: It’s connects easily
Improvement Points: It makes Wi-fi signal less than when you started
Value for money : Poor
Performance : Poor
Reliability : Poor
Compatibility : Substandard
Louise
EE Store
5 years ago
Hello Cheryl,
Thank you for taking the time to leave your feedback.
I am sorry to hear you are having issues.
In the first instance, please contact our product help desk on:
Tel: 0808 100 6116, option 1.
This team will run some diagnostics with you over the phone. If they cannot solve the issue, you will be issued with a fault reference number. Please then email us this fault number so we can arrange a return with you.
Best wishes,
Louise
This team will run some diagnostics with you over the phone. If they cannot solve the issue, you will be issued with a fault reference number.
Hello Sami,
Thank you for your review.
I am sorry to see such a low score for your item.
If there is anything we can help with, please do get in touch via email.
Best wishes,
Louise
Good Points: Easy to set up and good value for money. Does exactly what I wanted it to do. Can now get a great reception in my garage.
Improvement Points: No worked fine from the off. Thanks.
Value for money : Exceptional
Performance : Exceptional
Reliability : Exceptional
Compatibility : Exceptional
Elise
EE Store
5 years ago
Hello,
Thank you for such a great review.
It’s great to hear you are enjoying the product.
I hope we can help you again soon.
Best wishes,
Elise
Good Points: easy set up - very clear instructions
Value for money : Exceptional
Performance : Exceptional
Reliability : Exceptional
Compatibility : Exceptional
Gill
EE Store
5 years ago
Hi Michael,
Thank you for your review. It is always good to receive feedback from our customers. If we can ever be of any assistance at all, please do let us know.
shop@bt.com
Best wishes,
Gill
Hi Stella,
Thank you for your review. I am sorry to see the BT Essentials Wi-Fi Extender 300 has some negative points for you. If there is anything the Customer Services Team can support with at all, please do let us know.
shop@bt.com
Best wishes,
Gill
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