Good Points: Connected to router ok
Improvement Points: It doesn’t seem to extend my wifi to the garden and my last power point is supposedly too close to the router so it stays amber. Not sure if...
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Value for money : Substandard
Performance : Substandard
Reliability : Substandard
Compatibility : Substandard
Elise
EE Store
4 years ago
Hello,
Thank you for your review.
I am sorry to hear you are having trouble with the product. Please call the helpdesk on 0808 100 6116. If they are unable to resolve the issue please let us know along with your order number and a description of the fault on enquire-btshop@bt.com
Best wishes,
Elise
Good Points: Extended my wifi into garage perfectly. Great value and does the job. I use it with Wifi Extenders and BT Smart Hub
Improvement Points: Nope
Value for money : Exceptional
Performance : Exceptional
Reliability : Exceptional
Compatibility : Exceptional
Elise
EE Store
5 years ago
Hello,
Thank you for such a great review.
It’s great to hear you are enjoying the product.
I hope we can help you again soon.
Best wishes,
Elise
Good Points: Nothing
Improvement Points: When first set up we had a green light. First time today we’re able to sit in the garden and the device had a steady red light. Useless.
Value for money : Poor
Performance : Poor
Reliability : Poor
Compatibility : Poor
Charlotte
EE Store
5 years ago
Hello,
Thank you for your feedback and rating.
If you require technical support for the product, please call our tech team on 08081006116 option 1 and they will be able to help.
Thank you
Charlotte
Good Points: I bought this as we lose WiFi signal when we are at the top of our 30 ft garden and in the garage at the side of the property. It is plugged in the garage and works perfectly. Very...
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Value for money : Exceptional
Performance : Exceptional
Reliability : Exceptional
Compatibility : Exceptional
Elise
EE Store
5 years ago
Hello,
Thank you for such a great review.
It’s great to hear you are enjoying the product.
I hope we can help you again soon.
Best wishes,
Elise
Good Points: Relatively easy to set up.
Has definitely improved wifi performance in a room in the house.
Improvement Points: The product goes in and out of strength.
Needed trial and error to find...
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Value for money : Excellent
Performance : Excellent
Reliability : Excellent
Compatibility : Exceptional
Gill
EE Store
4 years ago
Hello Helen,
Thank you for your review.
We really do appreciate when customers feedback.
If we can be of any assistance at all the email address is enquire-btshop@bt.com
Best wishes,
Gill
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