Improvement Points: Not seemless You have to log in to use - it’s in effect another WiFi
Compatibility : Poor
Zahra Khan - Customer Service Advisor
EE Store
5 years ago
Hello,
Thank you for your review as feedback is always appreciated.
I am sorry that the product is not performing to your expectations. If we can be of any further assistance, please contact the customer services team on shop@bt.com
Best wishes,
Zahra
Good Points: Very easy to setup, took less than 10 mins.
Range is very good covers entire house and garden too!
Improvement Points: The connection speed seems to be limited to 14Mb/s which is ok...
Good Points: Opens up my conservatory for my iPad. Old house thick walls and server through a room and at right angles into a hall.
Improvement Points: No simple to set up
Good Points: Good price
Improvement Points: Drops off occasionally
Value for money : Exceptional
Performance : Exceptional
Reliability : Exceptional
Compatibility : Exceptional
Zahra
EE Store
5 years ago
Hello,
Thank you for your review and purchase with BT shop. We're glad to hear that you like your product. We hope to see you again soon.
Best wishes,
Zahra
Hi,
Thank you for your review.
I am sorry to see that the Extender 300 did not meet expectations.
I have copied the user guide below, as this may be of some assistance.
https://shop.bt.com/content/uni2/documentation/cm40/essentials_300_ug.pdf
If the customer services team can be of any support at all, please do let us know.
shop@bt.com
Best wishes,
Gill
Good Points: Delivers good additional coverage.
Improvement Points: Instructions should emphasise how important it is to set it up correctly.
Value for money : Exceptional
Performance : Excellent
Reliability : Exceptional
Compatibility : Exceptional
Zahra
EE Store
5 years ago
Hello,
Thank you for your review and purchase with BT shop. We're glad to hear that you like your item and the additional coverage it provides.
If you require any assistance, please do not hesitate to contact our customer service team via email on shop@bt.com
Best wishes,
Zahra
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