Improvement Points: The phone I have plugged in is live but doesn’t ring
Value for money : Excellent
Elise
EE Store
4 years ago
Hello,
Many thanks for your review.
If we can help with anything, please do let us know via enquire-btshop@bt.com. Please include your order number and a full description of the issues.
Take Care,
Elise
Good Points: It was very easy to set up adjacent to our hub and when it was in position and the green light stopped flashing and became a steady green l simply transferred our home phone system to...
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Gill
EE Store
4 years ago
Hello Michael,
Thank you for your review. We really do appreciate the great feedback.
Best wishes,
Gill
Good Points: it's free!
Improvement Points: needs easier instructions
Value for money : Exceptional
Gill
EE Store
4 years ago
Hello,
Thank you for your review. We really do appreciate when customers leave their feedback.
I will pass forward your comment about the instructions for the team to look into.
If we can be of any assistance at all, please do let us know.
enquire-btshop@bt.com
Best wishes,
Gill
Good Points: Like the ease of use.
Improvement Points: Just a few niggling faults like having to reboot the router on a couple of occasions when the phone had no dialing tone so no in or out calls
Elise
EE Store
4 years ago
Hello,
Many thanks for getting back to us with your review.
We are always looking to be better at what we do so your feedback is appreciated.
Thank you again,
Elise
Good Points: None at all
Improvement Points: We didn’t want it and could not stop you installing it
Value for money : Poor
Gill
EE Store
4 years ago
Hello George,
I am sorry to hear you are unhappy with the upgrade.
Thank you for your review, we do appreciate the feedback.
If we can be of any assistance at all, please do let us know.
enquire-btshop@bt.com
Best wishes,
Gill
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