Good Points: I didn't have to pay for it
Improvement Points: The bell on the phone doesn't ring and the sound is distorted. Hopeless!
Value for money : Poor
Carla
EE Store
4 years ago
Hi Tim,
Thank you for leaving a review, I'm sorry to hear this. If you haven't already can you please contact us on enquire-btshop@bt.com and we can offer assistance on this.
Best wishes
Carla
Good Points: Pairing wasn’t difficult
Improvement Points: Doesn’t work first time
Value for money : Poor
Elise
EE Store
4 years ago
Hello,
Many thanks for taking the time to post your review.
I am sorry to hear there is an issue with this. If not yet resolved, please contact BT directly on 0800 800 150 for further assistance.
Take Care,
Elise
Good Points: Able to have a phone point anywhere in the house with an electricity plug.
Improvement Points: BT should pay for these devices.
We did not have a choice switching from landline so if BT...
Read more
Value for money : Poor
Elise
EE Store
4 years ago
Hello,
Many thanks for taking the time to post your review and feedback.
We hope to see you again soon.
Best Wishes,
Elise
Improvement Points: Digital voice... no chance to cancel installation, in emergency no service during power cuts, no mobile signal available in this area, discs operation erratic for most distant...
Read more
Value for money : Poor
Carla
EE Store
4 years ago
Hello Ed,
Thank you for your review and feedback regarding the BT Voice migration.
For further support, information or guidance, please contact BT directly on 0800 800 150. They will be able to support you further with the changes being made.
Best wishes
Carla
Improvement Points: Tried everything but cannot get it to connect to router
Value for money : Poor
Elise
EE Store
4 years ago
ello,
Many thanks for taking the time to post your review.
I am sorry to hear there is an issue with this. If not yet resolved, please contact BT directly on 0800 800 150 for further assistance.
Take Care,
Elise
Good Points: easy to set up, like that I can use it in ant room once set up
Improvement Points: No, it works really well, and one is free to every customer who is forced to go digital but BT don't...
Read more
Value for money : Exceptional
Elise
EE Store
4 years ago
Hello,
Thank you for such a great review.
It’s great to hear you are enjoying the product.
I hope we can help you again soon.
Best wishes,
Elise
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.