Merchant Logo

Pretty Serendipity Reviews

Rated
Exceptional

Pretty Serendipity is a jewellery brand with a difference because every unique item that you see is handcrafted & made to order

Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

163

8

1

0

1

173

ratings over the past year

Displaying all 1,904 reviews
Trusted Customer
3 days ago
Date of purchase: 02/07/2025
Anniversary gift.
A great service from start to finish. Thank you so much.
0
Share
AM
A Martyres
PE1 2UL
9 days ago
Date of purchase: 30/06/2025
What A Martyres said about Pretty Serendipity:
Would highly recommend
Delivery time was very good and gidt packaging was excellent.
Product reviews

0
Share
Trusted Customer
10 days ago
Date of purchase: 23/06/2025
Excellent
Product reviews

0
Share
Trusted Customer
10 days ago
Date of purchase: 03/06/2025
Lovely necklace
Prompt service and we'll packaged.
Product reviews

0
Share
Trusted Customer
10 days ago
Date of purchase: 27/06/2025
Beautiful pendant necklace
Excellent service from Pretty Serendipity. It arrived on my birthday.
Product reviews

0
Share
Trusted Customer
10 days ago
Date of purchase: 20/06/2025
Very quick service and arrived on time and well packaged.
Product reviews

0
Share
IA
Iain
Aberystwyth
10 days ago
Date of purchase: 15/06/2025
What Iain said about Pretty Serendipity:
Anniversary necklace
Excellent service.
Product reviews

0
Share
Trusted Customer
10 days ago
Date of purchase: 25/06/2025
Perfection
Excellent service great products this being my second purchase so highly recommended Perfection
Product reviews

0
Share
EE
Ewan Epton
Edinburgh
10 days ago
Date of purchase: 29/06/2025
What Ewan Epton said about Pretty Serendipity:
Merchant Logo
Rowena
Pretty Serendipity
7 days ago
Hi Ewan, Thank you for taking the time to leave us your feedback. I have reached out to you by email. When you receive a feedback request from Feefo, it advises you to ensure you have contacted the seller to make them aware of any issues before leaving your review. Unfortunately, you did not do this and therefore, we were unable to help you. However, after checking your order I can confirm that you ordered the silver chain and not the gold-filled chain. I am happy to provide a screenshot of your order if required. Many thanks, Rowena
Product reviews

0
Share
Trusted Customer
24 days ago
Date of purchase: 09/06/2025
A perfect gift
Brilliant service
Product reviews

0
Share
About Pretty Serendipity
Pretty Serendipity is a jewellery brand with a difference because every unique item that you see is handcrafted with love and made to order just for you! The moment you place your order we will begin the process of handcrafting and personalising your jewellery from scratch using traditional silversmithing tools and equipment - no machines, no production line just a skilled artisan sitting at a jewellery bench creating bespoke necklaces and bangles with their own fair hands. Pretty Serendipity is situated in the heart of the beautiful Northumberland countryside and as a growing, family-run business we care deeply about our customers and the service we provide. We are not some huge, faceless corporation and therefore we can guarantee that each and every order is treated with care, attention and love.
Read all
54 Bondgate Within, First Floor, Alnwick, Northumberland, NE66 1JD, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Pretty Serendipity
Pretty Serendipity is a jewellery brand with a difference because every unique item that you see is handcrafted with love and made to order just for you! The moment you place your order we will begin the process of handcrafting and personalising your jewellery from scratch using traditional silversmithing tools and equipment - no machines, no production line just a skilled artisan sitting at a jewellery bench creating bespoke necklaces and bangles with their own fair hands. Pretty Serendipity is situated in the heart of the beautiful Northumberland countryside and as a growing, family-run business we care deeply about our customers and the service we provide. We are not some huge, faceless corporation and therefore we can guarantee that each and every order is treated with care, attention and love.