How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

ebookers Reviews

https://www.ebookers.com/?brandcid=EBOOKERS-UK.FEEFO.HEADER

Service

0

/5

5

4

3

2

1

0

ratings over the past year

Displaying all 5,715 reviews

CU

Customer

9 years ago

What Customer said about ebookers:

A painless process to book a room in any hotel anywhere.Good prices are also appealing.Will definitely use ebookers again in the near future.

0

Trusted Customer

9 years ago

Great experience!

Fantastic quick service. Great booking portal!

0

Trusted Customer

9 years ago

C'est mon agence en ligne préféré

0

Trusted Customer

9 years ago

Excellent service.

Excellent service, straightforward and clear.

0

CU

Customer

Macaé/RJ - Brasil

9 years ago

What Customer said about ebookers:

Sistema ruim, e atendimentos demorados! Precisam aprimorar o atendimento!

Atendimento e solução demorados! Poderiam criar uma forma de contato imediato, principalmente para os viajantes estrangeiros, por chat, para uma solução mais rápida e eficiente.

0

Trusted Customer

9 years ago

Flight booking

Easy booking

0

Trusted Customer

9 years ago

Great service. I had booked the car hire on line but it looks tooooooo good to be true - 7 days for £3.51, hence I called to confirm T&C and it was confirmed, 7 days everything included unlimited...

0

CU

Customer

9 years ago

What Customer said about ebookers:

没有人可以联系

没有人可以联系；没有行程单发送到我的email里

0

CU

Customer

Epsom

9 years ago

What Customer said about ebookers:

Clear quick and easy to buy

The price everything is very clear and easy to book online

0

CU

Customer

9 years ago

Uploaded media

Very disappointing in customer service and the way I just told to email !!

View all media (1)

What Customer said about ebookers:

Very disappointing in customer service and the way I just told to email !!

Good rates for rooms but made an error booking this never managed to make it in time for last check in the hotel phoned up to get a refund and they said no even when it says guaranteed for late...