How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

E.H. Booth & Co. Limited Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,470 reviews

Sharon Youles

Feefo Verified

Lytham St Annes

1 year ago

What Sharon Youles said about E.H. Booth & Co. Limited:

Very good store very disappointing beef wellington

Very efficient and the staff were very helpful. The store is very well organised and maintained. However despite this and following the cooking instructions carefully when I cut the beef wellington...

Booths Customer Service Team

E.H. Booth & Co. Limited

1 year ago

Good afternoon, Sharon. Thank you for taking the time to review your click and collect order. Please accept my apologies you have had reason to complain about your Christmas order. Please be assured that we are working closely with our suppliers to rectify any issues and we will continue to monitor complaints on an ongoing basis to ensure there are no recurring issues with our suppliers. We take all manner of feedback seriously and will use this when reviewing our suppliers going forward. Please email us on webfeedback@booths.co.uk and we will be more than happy to look into this issue further. Kind regards, Booths Customer Care Team

Trusted Customer

Feefo Verified

1 year ago

No problems

My order was fetched promptly and was checked to be correct. Instructions given as to how to ensure the £20 deposit was refunded at the till.

Kerry Bedford

Feefo Verified

Ilkley

1 year ago

What Kerry Bedford said about E.H. Booth & Co. Limited:

Everything good except full startes dish missing

The food was really lovely, easy to prepare.cook and very tasty. Unfortunately , I didn’t notice at the time but when I came to cook my Christmas dinner starters, noticed that j didn’t receive. It...

Booths Customer Service Team

E.H. Booth & Co. Limited

1 year ago

Good afternoon, Kerry. Thank you for taking the time to review your Christmas order and please accept my apologies that you have had reason to complain about the missing product form your order. I would like to assure you that we take customer complaints very seriously and we will continue to monitor feedback on an ongoing basis to ensure that there are no reoccurring issues. Thank you again for taking the time to contact us and if I can be of any further assistance, please do not hesitate to contact us at webfeedback@booths.co.uk. Kind regards, Booths Customer Care Team.

Ann Nicholson

Feefo Verified

Clitheroe

1 year ago

What Ann Nicholson said about E.H. Booth & Co. Limited:

The assistant was really help full didn't have long to queue and everything was organised

Trusted Customer

Feefo Verified

1 year ago

Yes good, not a long wait, everything received on the order I placed will order again next Christmas

Trusted Customer

Feefo Verified

1 year ago

Very helpful and efficient

Trusted Customer

Feefo Verified

1 year ago

Xmas Turkey

Service was excellent; no waiting time; staff were excellent

Trusted Customer

Feefo Verified

1 year ago

No stress!

I collected my Christmas order early evening and it was fairly quiet. The store felt calm and as usual your staff were efficient and friendly. A very easy process which is far more pleasant than past...

John Bassinder

Feefo Verified

Carnforth

1 year ago

What John Bassinder said about E.H. Booth & Co. Limited:

Booths never fail to impress.

The customer service was superb. All the items in the Ultimate Christmas Dinner were waiting for collection, nothing was missing. The staff were brilliant despite being extremely busy, nothing was...

Barry Taylor

Feefo Verified

Ormskirk

1 year ago

What Barry Taylor said about E.H. Booth & Co. Limited:

Very good, however, times for pickup could be better monitored.

Booths Customer Service Team

E.H. Booth & Co. Limited

1 year ago

Good morning, Barry Thank you very much for your recent comments regarding your Christmas Purchases. I am pleased to hear you had a good experience. We will continue to maintain our normal high standards. I will pass your feedback on to our Christmas Team for further review. Kind regards, Customer Care Team

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo