Sorry I can’t rate you any higher but I have failed to receive my goods for the second time. They were reordered for me with express delivery courtesy of Rachael at customer services. She did all she...
Can’t fault your customer service lady, Rachael who has done all she can to help. Unfortunately you are let down by your courier, Yodel. My first order failed to get beyond Yodel’s depot at Preston...
I would thoroughly recommend Ponden, but NOT if they continue to use Yodel as delivery service. They lied about where they left parcel, left it out in rain, leaning against a door, not in safe place...
Read more
Date of purchase: 01/10/2019
0
Share
KM
Kenneth Maley
Feefo Verified
6 years ago
What Kenneth Maley said about DuvetCo Ltd (t/a Ponden Home):
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
