in all my years of buying things online I have never waited so long for an item to arrive! I would NEVER recommend using this company to anyone! I its been 2 weeks and I have still not received my...
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Towels R Us
Duncan Stewart
13 years ago
I can confirm that the robe was despatched on the 21st of August and should of been with you on the 22nd. I`ll take this up with the courier on Monday and will come back to you. You actually placed the order on the 11th of August and normally embroidered items are sent out in around a week, so this is a couple of days longer than we normally take though we do say allow up to 10 days on the web site. I will refund you the carriage due to the delay and come back with the expected delivery date on Monday.
Kind Regards
Fraser
Kind Regards
fraser
towelsrus.co.uk
Thanks for the feedback. Really sorry that you are not happy with the couch cover. If you want to return it to us we will issue you with a refund or send the better quality couch cover which is normally sold at £14.95 as opposed to the value couch cover at £10.00.
Kind Regards
fraser
towelsrus.co.uk
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