How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Duncan Stewart Reviews

https://www.duncanstewart1978.co.uk

EXCEPTIONAL

Service

4.9

Product

4.8

177

187

ratings over the past year

Displaying all 7,053 reviews

Trusted Customer

Feefo Verified

13 years ago

Delivered quickly.

Product reviews

Date of purchase: 09/08/2012

Trusted Customer

Feefo Verified

13 years ago

Easy and quick web to operate and pay.

Product reviews

Date of purchase: 16/08/2012

Trusted Customer

13 years ago

delivery quick

Product reviews

Date of purchase: 16/08/2012

Trusted Customer

Feefo Verified

13 years ago

Clear and easy to use Website, payment no issue and delivery estimate correct.

Product reviews

Date of purchase: 16/08/2012

Trusted Customer

13 years ago

Just what i was looking for at the right price. Very easy process from ordering…

Just what i was looking for at the right price. Very easy process from ordering to delivery. Thank you

Product reviews

Date of purchase: 16/08/2012

Trusted Customer

Feefo Verified

13 years ago

Order is still not here...

Towels R Us

Duncan Stewart

13 years ago

I can confirm the the order was sent on Tuesday so should be with you anytime. To keep the carriage costs down on low weight items we send this 2nd class royal mail which does take a bit longer. We have now introduced a next working day service if the product is ordered before 12pm. In the menatime please let me know if the order does not arrive in the next couple of days and we will get another sent out to you. Kind Regards fraser towelsrus.co.uk

Date of purchase: 16/08/2012

Trusted Customer

Feefo Verified

13 years ago

Just what I was looking for you can snuggle up in this bathrobe & it…

Just what I was looking for you can snuggle up in this bathrobe & it feels lovely.

Product reviews

Date of purchase: 15/08/2012

Trusted Customer

Feefo Verified

13 years ago

Great cover thank you

Product reviews

Date of purchase: 11/08/2012

Trusted Customer

Feefo Verified

13 years ago

Overall, very good service, although product took a while to arrive.

Product reviews

Date of purchase: 14/08/2012

Trusted Customer

Feefo Verified

13 years ago

The bathrobe arrived quickly and is going to be a great gift.

Product reviews

Date of purchase: 14/08/2012

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Duncan Stewart Reviews

Aztex Luxury Massage Couch Cover With or Without Face HoleMore reviews of this product (115)View product websiteGood quality

Aztex Classic Value Massage Couch CoverMore reviews of this product (380)View product websitefairly good but should have more strings to attach ie. to couch, to prevent sheet movements.

Toddler Coveralls & Toddler Bibs, 8 Designs BB001FAMore reviews of this product (1)View product websitedisappointed with quality of bibs,a bit crumpled so did not look brand new,but do the job so ok

Gingerbread Kitchen Apron, Brown KM1028GBMore reviews of this product (1)View product websiteapron much better ,pleased with this item

Value Egyptian Cotton Shawl Collar Bathrobe EG002CRMore reviews of this product (98)View product website

Aztex Deluxe Gym TowelMore reviews of this product (88)View product websiteThe printed name was bigger than i expected. Very impressive

Egyptian Cotton Hooded BathrobeMore reviews of this product (269)View product websiteJust what I was looking for you can snuggle up in this bathrobe & it feels lovely.

Egyptian Cotton Shawl Collar Bathrobe 550gsmMore reviews of this product (207)View product websiteJust what I was looking for you can snuggle up in this bathrobe & it feels lovely.

Aztex Classic Value Massage Couch CoverMore reviews of this product (380)View product website

Rubber Hot Water Bottle, 2 Litre HW001BMore reviews of this product (2)View product websiteHaven't used one yet

Value Egyptian Cotton Shawl Collar Bathrobe EG002BLMore reviews of this product (98)View product websiteThe bathrobe is good quality and the embroidery looks good. I would have preferred a wider choice of fonts for the embroidery.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?