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Duncan Stewart Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 7,057 reviews

Trusted Customer

Feefo Verified

13 years ago

I've recived a superb and fast service. Made my shopping with you very enjoyable! Thank you!

Product reviews

Date of purchase: 10/11/2012

Trusted Customer

Feefo Verified

13 years ago

Xmas present and the personalised towel looks great and the service and speed of delivery…

Xmas present and the personalised towel looks great and the service and speed of delivery good

Product reviews

Date of purchase: 10/11/2012

Trusted Customer

Feefo Verified

13 years ago

If I may suggest, your company ought to inform their customers that normal IE Royal…

If I may suggest, your company ought to inform their customers that normal IE Royal Mail take 5 days to deliver. I assumed my Friday order that this would have been delivered on the Monday. It wasn't...

Product reviews

Date of purchase: 09/11/2012

Trusted Customer

Feefo Verified

13 years ago

Payment system not working...I rang to place order and whoever I spoke to was quite…

Payment system not working...I rang to place order and whoever I spoke to was quite brusque, not at all customer friendly. I felt I was being a nuisance. Same happened when I rang to chase...

Towels R Us

Duncan Stewart

13 years ago

Thanks for the feedback and really sorry that you did not get the service that you quite rightly expected. Don`t suppose you got the name of the person you spoke with? In the meantime I am going to speak with the whole team about this as it`s so importnat that we give good after care service and I thank you for bringing this to my attention. Kind Regards fraser towelsrus.co.uk

Product reviews

Date of purchase: 09/11/2012

Trusted Customer

Feefo Verified

13 years ago

fast service item was exactly what i ordered

Product reviews

Date of purchase: 09/11/2012

Trusted Customer

Feefo Verified

13 years ago

Easy to use website with lots of choices and ideas and extremely no fuss fast…

Easy to use website with lots of choices and ideas and extremely no fuss fast delivery.

Product reviews

Date of purchase: 09/11/2012

Trusted Customer

Feefo Verified

13 years ago

Excellent service, even phoned to check spelling etc and the quality of towels is superb…

Excellent service, even phoned to check spelling etc and the quality of towels is superb as is the embroidery. Recommend them to anyone 10 out of 10

Product reviews

Date of purchase: 08/11/2012

Trusted Customer

Feefo Verified

13 years ago

A very easy transaction, but delivery was noticably slower than other Internet companies I deal with.

Product reviews

Date of purchase: 08/11/2012

Trusted Customer

Feefo Verified

13 years ago

Fast and efficient .

Product reviews

Date of purchase: 08/11/2012

Trusted Customer

13 years ago

Didn't have the product I ordered but offered an alternative which was a little more…

Didn't have the product I ordered but offered an alternative which was a little more expensive at no extra cost and after changing my personalised text a few times they were very patient with me.

Product reviews

Date of purchase: 08/11/2012

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