How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Duncan Stewart Reviews

https://www.duncanstewart1978.co.uk

EXCEPTIONAL

Service

4.9

Product

4.8

175

186

ratings over the past year

Displaying all 7,059 reviews

Trusted Customer

Feefo Verified

13 years ago

good quality

Product reviews

Date of purchase: 17/01/2013

Trusted Customer

Feefo Verified

13 years ago

prompt delivery, good value and good quality product

Product reviews

Date of purchase: 17/01/2013

Trusted Customer

Feefo Verified

13 years ago

Was very happy with order they are a bit expensive though

Product reviews

Date of purchase: 17/01/2013

Trusted Customer

Feefo Verified

13 years ago

Very disappointing. 3 and a half weeks, two phone calls and an e mail, after…

Very disappointing. 3 and a half weeks, two phone calls and an e mail, after placing my order, I have still not received it.

Towels R Us

Duncan Stewart

13 years ago

First of all let me apologise, as you should of been contacted by a member of staff to advise you that we are currently out of stock. The robes sold very well over Christmas and we have been waiting for a new delivery. I can confirm that we are due to take some new stock next week and rest assured we will send out on a next day service. In the meantime I will refund your postage on the order as a gesture of goodwill. Again please accept our apolgies. Kind Regards fraser towelsrus.co.uk

Date of purchase: 17/01/2013

Trusted Customer

Feefo Verified

13 years ago

I was disappointed with the weight of the hooded bathrobe it is not heavy, I would…

I was disappointed with the weight of the hooded bathrobe it is not heavy, I would rate it medium. It is nowhere big enough either, it is tagged as XXL, it is maybe XL. if only the product was as...

Product reviews

Date of purchase: 16/01/2013

Trusted Customer

Feefo Verified

13 years ago

Excellent efficient, prompt service and good received in good order

Product reviews

Date of purchase: 15/01/2013

Trusted Customer

Feefo Verified

13 years ago

Very useful little slippers though the last pair I used from the last batch I…

Very useful little slippers though the last pair I used from the last batch I bought from you, I took on holiday only to find they were all unstitched at the side and pretty useless as my foot kept...

Date of purchase: 15/01/2013

Trusted Customer

Feefo Verified

13 years ago

Easy buying

Product reviews

Date of purchase: 15/01/2013

Trusted Customer

Feefo Verified

13 years ago

Good

Product reviews

Date of purchase: 15/01/2013

Trusted Customer

Feefo Verified

13 years ago

Trouble free transaction. Top quality product at an excellent price

Product reviews

Date of purchase: 11/01/2013

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Duncan Stewart Reviews

Aztex Classic Value Massage Couch CoverMore reviews of this product (380)View product website

Aztex Classic Value Massage Couch CoverMore reviews of this product (380)View product website

Aztex Classic Value Massage Couch CoverMore reviews of this product (380)View product website

Turkish Cotton Hand Towel AZ004WHMore reviews of this product (38)View product website

Kitchen Roller Towel AZ030GRMore reviews of this product (122)View product website

Egyptian Cotton Hooded BathrobeMore reviews of this product (269)View product websiteI would rate it between good and poor but you do not have that option, however it is not poor.

Egyptian Cotton Hooded BathrobeMore reviews of this product (269)View product websiteI would rate it between good and poor but you do not have that option, however it is not poor.

Acrylic Cellular Lightweight Blankets BL005CRMore reviews of this product (54)View product website

Aztex Luxury Massage Couch Cover With or Without Face HoleMore reviews of this product (115)View product website

Indulgence Supima Cotton Hand Towels AZ2001WHMore reviews of this product (17)View product website

Indulgence Supima Cotton Face Cloths AZ2000VAMore reviews of this product (11)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?