How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

DotcomBlinds Reviews | Customer Service Reviews for https://www.feefo.com/reviews/dotcomblinds | Feefo

83 out of 1,457 reviews

Time:

Past year

Trusted Customer

6 days ago

Date of purchase: 17/07/2025

Good blind, poor mechanism

I think the service has been great. The packaging is superb. Not only is the blind protected but also wrapped in a waterproof plastic bag.

Victoria

DotcomBlinds

3 days ago

Thank you for your review, and constructive comments, I will pass them on.

Trusted Customer

3 days ago

I have revisited the mechanism and found I was turning the dial the wrong. The blind is now holding perfectly. I still think there should be instructions for these new twist blinds.

Victoria

DotcomBlinds

2 days ago

Thank you for this information.

1 product purchased

See full customer review

Trusted Customer

5 days ago

Date of purchase: 11/07/2025

Worst blind company ever used

Every single blind was damaged. Poorly packaged and clearly “fixed” with sharpie pen before shipping. Instructions impossible to follow and lack of hardware for installation. Some blinds fabric was...

Read all

Victoria

DotcomBlinds

3 days ago

Thank you for your review, your initial email, quoting " almost every blind was damaged" was answered immediately, asking for individual images of each and the dimensions, because this was an order of ten different blinds. You did not bother to answer, so I was unable to assist further at that point. One image of one of the ten blinds arrived today, and I have sent it to the manufacturing team to replace it for you.

Trusted Customer

3 days ago

I stated EVERY blind was damaged and I sent an image of the one where the worst damage on the fabric was located. I should not have to spend my time evidencing for you. Your answer was just take photos of each blind in a separate email so I can sent to someone else. I spent nearly £7,000 on these blinds and it’s clear they are of terrible quality and damaged. Getting new ones is useless to us because we have no evidence that the quality will be any better. Me spending my time showing damage when it’s not my fault and my time is valuable is not going to correct the issues. Poorly wrapped and treated for transport. Sharpies to cover issues from the factory. Awful, awful company. We will never use again, of course, and warn all others to stay clear!

2 products purchased

See full customer review

Trusted Customer

4 days ago

Date of purchase: 15/07/2025

Disappointing

Disappointing as the sample didn't show the pattern. It did arrive quickly though

Victoria

DotcomBlinds

2 days ago

The fabric samples are all cut identically, apologies that yours did not show enough of the design.

1 product purchased

See full customer review

Trusted Customer

5 days ago

Date of purchase: 12/07/2025

Worst blind company ever used

Read all

1 product purchased

See full customer review

Trusted Customer

7 days ago

Date of purchase: 12/07/2025

Speedy speedy delivery

Victoria

DotcomBlinds

6 days ago

Thank you for your positive feedback.

1 product purchased

See full customer review

Trusted Customer

9 days ago

Date of purchase: 07/07/2025

Great blackout result

Very helpful and quick. The sample service was great also

Victoria

DotcomBlinds

8 days ago

Thank you for your positive feedback.

1 product purchased

See full customer review

Neville Brodie

Nantwich

16 days ago

Date of purchase: 13/06/2025

What Neville Brodie said about DotcomBlinds:

Great customer service.

Very good. Attentive, helpful staff. Kept up communication until goods received.

Victoria

DotcomBlinds

8 days ago

Thank you for your lovely review. We appreciate it.

1 product purchased

See full customer review

Trusted Customer

19 days ago

Date of purchase: 28/06/2025

Delivered on time with no fuss.

Nicola

DotcomBlinds

17 days ago

Great to hear! Thank you for taking the time to leave a kind review

2 products purchased

See full customer review

John Potts

Carnock, Dunfermline

21 days ago

Date of purchase: 27/06/2025

What John Potts said about DotcomBlinds:

First class

Great service and deliver

1 product purchased

See full customer review

Trusted Customer

1 month ago

Date of purchase: 23/06/2025

Excellent service

1 product purchased

See full customer review

Not received a review invite?

About DotcomBlinds

Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.

Read all

0800 1422417

Enterprise Way, Wickford, Essex, SS11 8DH, United Kingdom