Took too much out my bank.
Said we can check in from 4, which is why I booked and then when I booked then around and say it’s 5 even though we’re coming from hours away
Phoebe Streak
Dorset Hideaways
5 years ago
Thank you for leaving your feedback. We are sorry that a double payment were made from your account. Since the banks introduced the 3D secure system, a delay might occur in which you think the first payment was not processed. If you clicked on the back button and started again, two payments would unfortunately been taken.
the duplicate payment was refunded the next day back into your account.All properties have a 4pm arrival time, however a few property owners do request a 5pm arrival time. Please accept our sincere apologies for the disappointment this has caused.
Quick & efficient response following enquiry regarding booking
Date of purchase: 04/03/2020
0
Share
ML
MR Keith - Lucas
Feefo Verified
6 years ago
What MR Keith - Lucas said about Dorset Hideaways:
When I rang, they were helpful and on speed. But that was after I had twice sent off an on-line booking, with on-line confirmation received, yet when I then rang, on both occasions, they could find...
Read more
Date of purchase: 03/03/2020
0
Share
Trusted Customer
Feefo Verified
6 years ago
The starring speaks for itself. I would recommend this organisation.
The properties were clearly described and the webpage was easy to navigate. The choice and style of the properties on offer were in the style we were looking for.
Date of purchase: 11/02/2020
0
Share
MR
Mr Reeley
Feefo Verified
6 years ago
What Mr Reeley said about Dorset Hideaways:
Ease or booking and great subsequent customer service.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
