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Dobbies Reviews | Customer Service Reviews for https://www.feefo.com/reviews/dobbies | Feefo

Trusted Customer

Feefo Verified

11 years ago

Very quick service

Product reviews

Date of purchase: 05/04/2015

0

Trusted Customer

Feefo Verified

11 years ago

the delivery was bad, I received a text two times, saying the delivery would be…

the delivery was bad, I received a text two times, saying the delivery would be that day and twice the order was not delivered it finally arrived after the third text. I only ordered on line because...

Dobbies

11 years ago

Thank you for your feedback, which has helped uncover an issue with one of our services. We now understand why these texts were being sent in error, and believe we have corrected the problem. However I realise it is too late for you and wish to apologise for the inconvenience caused. Yours sincerely, Tim Multichannel Director

Product reviews

Date of purchase: 03/04/2015

0

Trusted Customer

Feefo Verified

11 years ago

Very impressed with the speed of delivery, the service when I 'phoned plus the courtesy…

Very impressed with the speed of delivery, the service when I 'phoned plus the courtesy of the staff at the garden centre where I first enquired about home delivery of the growhouse.

Product reviews

Date of purchase: 02/04/2015

0

Trusted Customer

Feefo Verified

11 years ago

Thanks

Product reviews

Date of purchase: 06/04/2015

0

Trusted Customer

Feefo Verified

11 years ago

Ordering and delivery service really good, it arrived exactly as advised and the drivers carried…

Ordering and delivery service really good, it arrived exactly as advised and the drivers carried the table to my garage as it was heavy.

Product reviews

Date of purchase: 01/04/2015

0

Trusted Customer

Feefo Verified

11 years ago

good customer service but let down by their couriers

Date of purchase: 05/04/2015

0

Trusted Customer

Feefo Verified

11 years ago

Arrived on schedule very helpful drivers

Product reviews

Date of purchase: 04/04/2015

0

Trusted Customer

Feefo Verified

11 years ago

The condition of the item bought has been terrible and we have had three sets…

The condition of the item bought has been terrible and we have had three sets delivered, this is a £1600 item and for all our trouble which is still not resolved we are to receive a £50 gift card!

Product reviews

Date of purchase: 04/04/2015

0

Trusted Customer

Feefo Verified

11 years ago

Very pleased with your service in every respect

Product reviews

Date of purchase: 05/04/2015

0

Trusted Customer

Feefo Verified

11 years ago

Responded well to courier delivery issues and then damaged items.

Dobbies

11 years ago

Thank you for your feedback. This is the first season we have offered furniture home delivery by parcel carrier and we are learning how to improve the service and packaging, so we appreciate your comments - they will help us to do better in the future. I hope the Havana set is okay now. Yours sincerely, Tim Multichannel Director

Product reviews

Date of purchase: 28/03/2015

0

Dobbies Reviews

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Parasol Base, BlackMore reviews of this product (8)View product website

Dobbies Wooden GrowhouseMore reviews of this product (23)View product websiteVery well made and attractive item. Easy to assemble and very competitive price.

Dobbies Monza 6 Seater TableMore reviews of this product (10)View product websiteWonderful

Dobbies Monza 6 Seater TableMore reviews of this product (10)View product websiteGreat size for all the family

Sorrento 4 Seater SetMore reviews of this product (10)View product websiteVery good easy assembly

Havana Lounge Corner Table SetMore reviews of this product (16)View product websiteProduct quality is poor.

Carlo Swing Egg ChairMore reviews of this product (4)View product websiteDelighted with my Carlo Swing egg chair and find it very comfortable and relaxing.

Havana Lounge Corner Table SetMore reviews of this product (16)View product websiteWould have scored excellent but ours arrived slightly damaged (could do with more packaging for the vulnerable outside corners) and also with some 'spare' bolts, as one of ours was malformed and a...Read more

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