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ratings over the past year

Dobbies is no longer an active Feefo customer
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Trusted Customer
10 years ago
Date of purchase: 13/04/2015
very pleased will most certainly shop with you again
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Trusted Customer
10 years ago
Date of purchase: 14/04/2015
Excellent service - see comments below re Walton Firepit set
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Trusted Customer
10 years ago
Date of purchase: 14/04/2015
very polite staff, quick delivery of order.
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Trusted Customer
10 years ago
Date of purchase: 15/04/2015
Delivery was booked in however at 9am delivery day I received a call to say…
Delivery was booked in however at 9am delivery day I received a call to say part of my order was missing and they couldn't locate it so unable to deliver I explained I was self employed and had taken...

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Trusted Customer
10 years ago
Date of purchase: 13/04/2015
Prompt delivery although the two items came separately. Delivery instructions to leave by back door…
Prompt delivery although the two items came separately. Delivery instructions to leave by back door were not followed.
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Trusted Customer
10 years ago
Date of purchase: 09/04/2015
Customer service at Dobbies Barlborough was excellent but required items were out of stock. So I…
Customer service at Dobbies Barlborough was excellent but required items were out of stock. So I ordered online, wanted table and two chairs only had one chair in stock which when received was faulty.
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Dobbies
Dobbies
10 years ago
Thank you for your feedback and I'm sorry the chair was damaged. I'm also sorry we were slow to respond and have not yet found you a replacement. However Kirsty is on the case and we will sort it out as quickly as possible. I apologise for the inconvenience. Yours sincerely, Tim Multichannel Director
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Trusted Customer
10 years ago
Date of purchase: 13/04/2015
The staff were very helpful and friendly and the service was quick and problem free.…
The staff were very helpful and friendly and the service was quick and problem free. The lounger was delivered really quickly and I am looking forward to using it.
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Trusted Customer
10 years ago
Date of purchase: 06/04/2015
Where the service and delivery were excellent, the garden furniture was very expensive. As a…
Where the service and delivery were excellent, the garden furniture was very expensive. As a regular customer and Dobbies Garden Centres card holder I would have thought that some voucher / sale...

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Trusted Customer
10 years ago
Date of purchase: 13/04/2015
Customer services excellent. Had to contact them re deliveries and broken product,the lady I dealt…
Customer services excellent. Had to contact them re deliveries and broken product,the lady I dealt with was very helpful. Hermes couriers the most disorganised company I've ever come across- 3 vans...

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Trusted Customer
10 years ago
Date of purchase: 10/04/2015
Excellent service
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About Dobbies
Over the last 150 years, Dobbies has grown to be one of the UK's largest Garden Centre retailers, with 35 stores across Scotland, England and Northern Ireland. We are proud of our horticultural heritage and continue to offer high quality plants in addition to a wide range of garden, home and leisure products.
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Melville Nursery, Lasswade, Midlothian, EH18 1AZ, United Kingdom
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About Dobbies
Over the last 150 years, Dobbies has grown to be one of the UK's largest Garden Centre retailers, with 35 stores across Scotland, England and Northern Ireland. We are proud of our horticultural heritage and continue to offer high quality plants in addition to a wide range of garden, home and leisure products.