Sent wrong awning switch. Too much trouble to send back
Customer Support
Shading Direct
6 years ago
Todd: We are sorry to hear that your purchase experience didn't go as planned. Did we send the wrong switch - Ivory Toggle 4 WIre Wall Switch? We would be happy to correct the situation if you contact us at 845.692.7070 and ask for Krista
I had no idea what I needed to repair our awning or even how to ask for it, but the people knew exactly what questions to ask in order to help me. The parts they sent were perfect - fit beautifully,...
Excellent workmanship. Made to order and got it right. Color choices also excellent and swatch perfect representation. Sunbrella fabric is the best. It holds up well in the fiercest sun.
Product reviews
Date of purchase: 28/07/2019
0
Share
Trusted Customer
Feefo Verified
6 years ago
Perfect replacement part
Product reviews
Date of purchase: 14/09/2019
0
Share
BS
Brian Six
Feefo Verified
LakewoodRanch , Florida
6 years ago
What Brian Six said about Shading Direct:
They stand behind their product and warrantied a broken arm.
Larry was extremely helpful in placing my order. We worked to get the best deal for me, as I had a large quantity of covers to purchase. The process was easy, they mad them up very quickly (8 days)...
Read more
Product reviews
Date of purchase: 16/08/2019
0
Share
RP
Robert Pellegren
Feefo Verified
6 years ago
What Robert Pellegren said about Shading Direct:
I received the awning in a reasonable time. It was a perfect fit and looks fabulous. What more could you ask for?
Product reviews
Date of purchase: 01/10/2019
0
Share
Trusted Customer
Feefo Verified
6 years ago
Canopy arrived well packaged and in good condition. Overall service was good as expected.
The awning (Suncover 5000) looks very well made and designed and the installation went smoothly thanks to the excellent directions. I called twice with some questions and got quick, knowledgeable...
Read more
Product reviews
Date of purchase: 30/05/2019
0
Share
MV
Michael Verner - 1572
Feefo Verified
Quispamsis, New Brunswick Canada
6 years ago
What Michael Verner - 1572 said about Shading Direct:
Ordering online was easy and shipment was out the next day.
Notifications were sent out as soon as shipment left and follow-up with Fed X was right after! This was awesome!
Shading Direct was created with one goal in mind: to make high-quality outdoor shade solutions accessible to everyone–no professional installation required.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Shading Direct was created with one goal in mind: to make high-quality outdoor shade solutions accessible to everyone–no professional installation required.
