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Distant Journeys Reviews | Customer Service Reviews for https://www.feefo.com/reviews/distant-journeys-ltd | Feefo

510 out of 2,262 reviews

Time:

Past year

Karen Wood

West Bromwich

9 days ago

Date of purchase: 08/07/2025

What Karen Wood said about Distant Journeys:

Excellent customer service

I had alot of questions regarding flights from my local airport and how long it would take to change planes on the way to New Zealand. Nothing was too much trouble and the assistant said she would...

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Angela

Distant Journeys

5 days ago

Thank you for taking the time to review our service and we are so glad you felt the service you received was excellent as this is what aim for. Enjoy the tour and we look forward to hearing all about it when you return. Warmest regards, Distant Journeys

Trusted Customer

10 days ago

Date of purchase: 30/06/2025

Can't fault them

Promptly answered my phone call. Very pleasant and efficient.

Angela

Distant Journeys

4 days ago

Great to hear you could not fault us and found the reservations consultant to be very pleasant and efficient, which is what we aim for at all times. Warmest regards, Distant Journeys

Alison Nelson

10 days ago

Date of purchase: 30/06/2025

What Alison Nelson said about Distant Journeys:

Professional and well informed.

Polite efficient helpful.

Angela

Distant Journeys

4 days ago

Great review, thank you so much for taking the time to review our service, we are pleased you found us professional, polite and efficient. Warmest regards, Distant Journeys

Trusted Customer

10 days ago

Date of purchase: 07/07/2025

Good support in booking

Good support in booking next trip with good information throughout

Trusted Customer

11 days ago

Date of purchase: 21/06/2025

Helpful & Attentive Customer Service Team

The customer service staff were friendly & attentive throughout our booking process. The response to itinerary change requests was promp & efficient. We would have given 5 stars but the nature of...

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Rebecca Flinn

Distant Journeys

1 day ago

Thank you for your lovely feedback. Whilst things do not always go completely to plan we are delighted we were able to resolve the situation and reinstate your confidence in us. Please rest assured that we will always strive to provide the best customer service we can throughout your entire experience. Warmest Regards, Distant Journeys

Jacqueline Jones

Llanelli Wales

11 days ago

Date of purchase: 30/06/2025

What Jacqueline Jones said about Distant Journeys:

Grand Tour of India

As you already had our personal details(previous bookings) it was a quick process. Once flights/accommodation in India had been confirmed I made the deposit just a few hours later. Excellent service...

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Rebecca Flinn

Distant Journeys

1 day ago

A 5-star review, thank you very much, we are pleased we could look after you and thanks for choosing us again, Warmest regards, Distant Journeys

Stuart James

12 days ago

Date of purchase: 28/06/2025

What Stuart James said about Distant Journeys:

They did what’s was needed with no fuss

Rebecca Flinn

Distant Journeys

1 day ago

Thank you for your feedback and thank you for choosing us. We really appreciate your custom, Warmest Regards Distant Journeys

Trusted Customer

13 days ago

Date of purchase: 03/07/2025

Helpful and informative

Agent very friendly and helpful. Was able to answer the majority of my queries and offer additional dates for the tour I was interested in. The additional information on flight times meant I was able...

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Rebecca Flinn

Distant Journeys

1 day ago

Thank you for your fantastic feedback, we are so pleased to hear we were able to answer your questions and organise things in a timely manner. If you need anything else, please do not hesitate to ask. Warmest Regards, Distant Journeys!

Trusted Customer

14 days ago

Date of purchase: 03/07/2025