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Discover the World Reviews | Customer Service Reviews for https://www.feefo.com/reviews/discover-the-world | Feefo

Displaying all 1,321 reviews

Trusted Customer

9 years ago

Date of purchase: 09/03/2015

Terrific Travel Company....

From the outset Discover the World were attentive, informative, and super efficient. Our trip was disrupted by a strike at Norwegian Air - Discover the World were so apologetic and did their utmost...

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Product reviews

Guy Shorney

Wimbledon

9 years ago

Date of purchase: 01/11/2013

What Guy Shorney said about Discover the World:

Wonderful New Zealand Self Drive

Really great service, knew New Zealand in depth and recommended some beautiful properties and excursions. Would highly recommend Discover the World.

Product reviews

Trusted Customer

9 years ago

Date of purchase: 06/03/2015

We Loved Every Minute

Excellent from start to finish

Product reviews

Trusted Customer

9 years ago

Date of purchase: 07/03/2015

Swedish Lapland

Excellent service from start to finish

Product reviews

Trusted Customer

9 years ago

Date of purchase: 08/03/2015

Northern Lights

Very well organised trip from the outset. Useful advice given. We would certainly recommend this company and, in fact, already have. We would use them again with no hesitation.

Product reviews

Trusted Customer

9 years ago

Date of purchase: 08/03/2015

DISCOVER THE WORLD - MUOTKA WILDERNESS LODGE FINLAND

The representative was a great help in choosing our holiday. everything that was recommended proved to be true. This resulted in a most enjoyable experience and holiday. I would and have recommended...

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Product reviews

Trusted Customer

9 years ago

Date of purchase: 18/03/2015

Excellent

We had a brilliant customer service from begin to end very helpful informative staff

Product reviews

Mr Heavisides

West Yorkshire, UK

9 years ago

Date of purchase: 16/04/2015

What Mr Heavisides said about Discover the World:

Review too little too late

It is surprising to be asked to review our 6 week holiday 5 months after we returned home. We stayed in 20+ locations, doing many excursions. It seems to be way too superficial to write a one...

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Customer Service Team

Discover the World

9 years ago

Apologies that this feedback request has come some time after your holiday with us. We have only recently joined Feefo and wanted clients who had travelled earlier in the year to have the opportunity to comment

Product reviews

Mandy and Peter

Peterborough

9 years ago

Date of purchase: 15/03/2015

What Mandy and Peter said about Discover the World:

Amazing country and amazing organisation

We could not fault their organisation - when the weather made it impossible to take the flight we were booked on they did everything to ensure we got back to the UK which included being upgraded at...

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Product reviews

Trusted Customer

9 years ago

Date of purchase: 10/03/2015

Inefficient staff incorrect booking made in first instance, no calls back etc etc very stressful.…

Inefficient staff incorrect booking made in first instance, no calls back etc etc very stressful. was sorted once supervisor involved who was excellent.

Customer Service Team

Discover the World

9 years ago

We’re sorry this was your experience of booking with us and would like to reassure you that it is not typical of the levels of service we aim to provide to our clients. We are glad that our Operations Supervisor was able to resolve the problem

Product reviews

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About Discover the World

An award winning tailor made tour operator, Discover the World have been creating unique holidays to exceptional destinations for 40 years. With a strong heritage in Iceland and Scandinavia, their portfolio also includes the Polar Regions, Canada, Alaska, Costa Rica, Australasia, Small Ship Expeditions and Rail Journeys. A wide range of holiday types includes self-drives, small group tours, winter breaks in search of the northern lights and wildlife holidays.

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01737 218800

2nd Floor, One Dorking Office Park, Station Road, Dorking, Surrey, RH4 1HJ, United Kingdom

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Feefo Ecolabels

These badges verify that Discover the World’s environmental claims are clear and accurate, so you can be sure you’re shopping sustainably. Developed in partnership with Ethy.

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Discover the World Reviews

Hurtigruten VoyageMore reviews of this product (8)View product websiteThis was just such a lovely cruise. The staff on board were incredibly friendly, our accommodation was more than adequate, the food was terrific and we got to see 'The Lights'!!! It was a truly...Read all

New Zealand Tailor MadeMore reviews of this product (27)View product websiteThe Holiday was just perfect, New Zealand is a magical place and the itinerary worked really well. Doubtful Sound overnight Cruise was a highlight of our time, a peaceful haven on the fjord. The...Read all

Northern Lights Adventure at NellimMore reviews of this product (104)View product websiteIt has to be everybody's to do list you will never experience anything else like this trip. We would all love to go back, which i'm sure we will.

Stockholm and Icehotel BreakMore reviews of this product (137)View product websiteExcellent accommodation, friendly, helpful staff

Northern Lights SpecialMore reviews of this product (426)View product websiteWe thoroughly enjoyed our trip despite poor weather and the fact that we did not see the Northern Lights. We loved Iceland and its friendly people. We saw waterfalls, geysers, snow covered...Read all

Muotka Wilderness LodgeMore reviews of this product (11)View product websiteThe Wilderness Lodge was as it says in the wilderness, but that did not stop the people looking after us, providing a first class service and tending to our requests with a cheerful and willing...Read all

Orcas and AuroraMore reviews of this product (426)View product websiteWe were lucky enough to see the aurora but the orcas where not to be found but that's nature for you, with extreme weather conditions that changed at a moments notice we were very well looked after...Read all

Real New Zealand TailormadeMore reviews of this product (1)View product websiteWe booked with Discover the World so it's difficult to know what the split of responsibilities were with Real NZ tailormade. Again we should have been asked for detailed feedback in a timely manner...Read all

Icelandic Northern Lights OdysseyMore reviews of this product (426)View product websiteOur only possible complaint was that the weather was awful. We will return.

Winter Break at Camp RipanMore reviews of this product (1)View product websiteCamp R was good but the food very repetitive and little choice. Not good for vegetarians.

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