Very helpful staff on the phone. Had a good idea of what I needed. Thank…
Very helpful staff on the phone. Had a good idea of what I needed. Thank you
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Many thanks for your feedback. I'm glad we were able to help you.
Kind regards,
Paul Nadin
Managing Director
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Trusted Customer
12 years ago
Fantastic service
Fantastic service
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Excellent! I will pass on your review to Natalie. Thank you.
Kind regards,
Paul Nadin
Managing Director
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Trusted Customer
12 years ago
I found the member of staff I dealt with helpful and informative. I have very specific…
I found the member of staff I dealt with helpful and informative. I have very specific requirements for my friend, who is disabled, and she has assured me that what is required will be made available.
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Thank you for your feedback. Natalie is very efficient and takes great care over her work. I hope you thoroughly enjoy your time in Inverness.
Kind regards,
Paul Nadin
Managing Director
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Trusted Customer
12 years ago
very helpful staff. had problems with post our end and new forms sent.
very helpful staff. had problems with post our end and new forms sent.
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Thank you for your feedback. We hope you have a fantastic holiday with plenty of sunshine.
Many thanks
Paul Nadin
Managing Director
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Trusted Customer
12 years ago
it the first time for me and they was very helpful and we will used…
it the first time for me and they was very helpful and we will used again and I told my friend to take a look at them
DisabledHolidays.com
DisabledHolidays.com
12 years ago
I am very happy to hear you have had a good experience and delighted that you have recommended us to your friend. THANK YOU!
Many thanks
Paul Nadin
Managing Director
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Trusted Customer
12 years ago
friendly staff. very helpful
friendly staff. very helpful
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Thank you for sending feedback. Good to hear that Natalie is doing such a great job. I will let her know.
Many thanks
Paul Nadin
Managing Director
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Trusted Customer
12 years ago
A First class service from a first class company. Very friendly and helpful staff who are…
A First class service from a first class company. Very friendly and helpful staff who are dedicated to help you with all their knowledge in providing you a great holiday.
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Brilliant. So good to hear that. I will pass on your comments to Gillian who helped you.
Many thanks
Paul Nadin
Managing Director
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Trusted Customer
12 years ago
Very good, very helpful, very easy, don't have to worry about anything as they take…
Very good, very helpful, very easy, don't have to worry about anything as they take care of it all.
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Fantastic! So glad you had a good experience. I will pass on your comments to the person who helped you (Beth).
Many thanks
Paul Nadin
Managing Director
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Trusted Customer
12 years ago
Excellent first stage service, however, a few issues following this! Just hoping that the cruise…
Excellent first stage service, however, a few issues following this! Just hoping that the cruise is as suitable as was told for disabled traveller!
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Thank you for your feedback. I'm glad we did well to begin with but sorry to hear that you experienced some issues. I will personally look into this and make sure we put them right.
Many thanks
Paul Nadin
Managing Director
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Trusted Customer
12 years ago
Assistance over the phone was excellent - very helpful. Information on the property lacked a…
Assistance over the phone was excellent - very helpful. Information on the property lacked a map or specific location so had to look it up on the OS map!
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Thank you for taking the time to point out a specific issue. I am very sorry that you didn't get a map. It's our job to make sure that you do get a map and for some reason this didn't happen. I will personally look into this to make sure it doesn't happen again. The person who you spoke to on the phone was Kay. I will thank her for assisting you so well.
Many thanks
Paul Nadin
Managing Director
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