Really helpful and friendly staff. I will have no hesitation in approaching them again in…
Really helpful and friendly staff. I will have no hesitation in approaching them again in the future. Need I say more!!
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Excellent! Thank you for your feedback and encouragement.
Kind regards,
Paul Nadin
Managing Director
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Trusted Customer
12 years ago
very enjoyable
very enjoyable
DisabledHolidays.com
DisabledHolidays.com
12 years ago
That's great to hear. I will pass on your comments to Abbey who helped you.
Thank you.
Kind regards,
Paul Nadin
Managing Director
0
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Trusted Customer
12 years ago
The sales team are incredible!!
Polite, so helpful and know us as humans with feelings, very…
The sales team are incredible!!
Polite, so helpful and know us as humans with feelings, very caring and hope to use particular members of the sales team again
Thank you so much
Trusted Customer
12 years ago
Fabulous for those of us/ and family who need to help have a holiday :-)
Amazing sales team of Beth and Rebecca who were/are exceptional :-)
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Thank you for your encouraging feedback. I will pass on your comments to the team. Beth and Rebecca do a wonderful job.
Kind regards,
Paul Nadin
Managing Director
0
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Trusted Customer
12 years ago
The customer service team were excellent proffesional and friendly it was a pleasure liasing with…
The customer service team were excellent proffesional and friendly it was a pleasure liasing with them on behalf of the Family holiday they were helpful and accomadating Hoping we have a good holiday...
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DisabledHolidays.com
DisabledHolidays.com
12 years ago
That's great to hear. I will pass on your comments to the team.
Thank you.
Kind regards,
Paul Nadin
Managing Director
0
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Trusted Customer
12 years ago
Very polite representatives couldnt do enough for me.. Answered all my concerns regarding my son…
Very polite representatives couldnt do enough for me.. Answered all my concerns regarding my son n the holiday with good knowledge gave me alot of confidence as very stressfull booking a holuday with...
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DisabledHolidays.com
DisabledHolidays.com
12 years ago
That's fansatic. Thank you very much for your feedback and rating. I will pass on your comments to Kathryn who served you. I hope you all have a lovely time on holiday.
Kind regards,
Paul Nadin
Managing Director
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Trusted Customer
12 years ago
very good service
very good service
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Thank you for sending feedback. Good to hear that Rebecca is doing such a great job. I will let her know.
Kind regards,
Paul Nadin
Managing Director
0
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Trusted Customer
12 years ago
So friendly and helpful on the phone. Found us a property even though it seemed…
So friendly and helpful on the phone. Found us a property even though it seemed at first that none were available for our dates.
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Excellent! Thank you for your feedback. I trust you will have a wonderful time.
Kind regards,
Paul Nadin
Managing Director
0
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Trusted Customer
12 years ago
Very helpful, would use again
Very helpful, would use again
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Thank you for your feedback and encouragement. I will pass it on to Rachel who helped you.
Kind regards,
Paul Nadin
Managing Director
0
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Trusted Customer
12 years ago
Booked one holiday for this year with brilliant service. The staff did there very best…
Booked one holiday for this year with brilliant service. The staff did there very best to find another to suit us, unfortunately could not find one to suit. We will definatley use Disabled holidays...
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DisabledHolidays.com
DisabledHolidays.com
12 years ago
Thank you for your appreciation. We get so frustrated when there simply are not enough holiday properties with adequate adaptations for many of our customers. I actually wrote to the Minister of State for Disabled People this morning asking for an appointment to discuss what can be done. I am hoping the government will provide grants to reduce the cost of disabled adaptations. We believe that a disabled person should be able to have the opportunity to go on holiday anywhere that an able-bodied person can and at the same price too!
Thank you for taking the time to write.
Kind regards,
Paul Nadin
Managing Director
0
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Trusted Customer
12 years ago
We had (and still have) a number of concerns about the suitability of the property…
We had (and still have) a number of concerns about the suitability of the property we have booked. The staff were unable to provide any additional information other than the information that was...
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DisabledHolidays.com
DisabledHolidays.com
12 years ago
Thank you for your feedback. I gather that there was an issue that you were concerned about which I understand has now been addressed satisfactorily. As a result of this feedback we have now put in place additional questions during the booking process to ensure that any concerns have been addressed properly. I hope you all have a fantastic holiday.
Kind regards,
Paul Nadin
Managing Director
Trusted Customer
12 years ago
I was pleased that DD followed up on my earlier issues, have investigated and helped to put our minds at rest.
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