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Rated
Excellent

33%

recommends

49%

service satisfaction

Service
4.1
/5
Product
4.2
/5

5

4

3

2

1

1,140

175

59

79

224

1,677

ratings over the past year

Displaying all 16,318 reviews
Trusted Customer
5 months ago
Date of purchase: 08/01/2024
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Nicola
DHL Send UK
5 months ago
Hello, Thank you so much for your positive rating for your recent experience and thanks for completing the survey.
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Trusted Customer
5 months ago
Date of purchase: 17/10/2023
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Rumandeep
DHL Send UK
5 months ago
Hi, Thank you for completing our survey. Thanks for the feedback.
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0
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JC
JOHN E CHARLESWORTH
Sheffield
6 months ago
Date of purchase: 12/01/2024
What JOHN E CHARLESWORTH said about DHL Send UK:
Ok, did what they were supposed/contracted to.
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Nicola
DHL Send UK
6 months ago
Hi John, Glad to see our customers are so happy, thanks for the great feedback. Thanks for completing the survey.
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tim bourne
Newbridge
6 months ago
Date of purchase: 11/01/2024
What tim bourne said about DHL Send UK:
Late delivery
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Rumandeep
DHL Send UK
6 months ago
Hi Tim, We are really sorry to learn of the difficulties experienced due to your shipment not arriving on your expected day. Please know that we will be addressing this feedback with the relevant team so they can do better in the future. Thank you for completing our survey.
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S Hubble
Huddersfield
6 months ago
Date of purchase: 08/01/2024

Dissatisfied with service

What S Hubble said about DHL Send UK:
It was a collection. A message was sent to say that the parcel would be picked up an hour that Friday morning. The automated message advised it was delayed, the website said awaiting collection, and t
...
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Nicola
DHL Send UK
6 months ago
Hello, Thank you for letting us know about this issue. We offer our sincerest apologies and rest assured your feedback helps us do better. We do set a high standard for ourselves; we are extremely sorry to hear when any of our customers have not received a first-rate service. Thanks for completing the survey.
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Trusted Customer
6 months ago
Date of purchase: 12/01/2024
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Rumandeep
DHL Send UK
6 months ago
Hello, Thank you for your feedback, and for taking the time to complete our survey.
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RM
Ravindra Mantri
6 months ago
Date of purchase: 12/01/2024
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Rumandeep
DHL Send UK
6 months ago
Hello, Thank you for your feedback, and for taking the time to complete our survey.
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0
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CH
Chris Horton
Prestatyn
6 months ago
Date of purchase: 12/01/2024
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Rumandeep
DHL Send UK
6 months ago
Hi Chris, We are happy that our helpful and jovial driver delivered a great service. Thank you for completing our survey.
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Trusted Customer
6 months ago
Date of purchase: 12/01/2024

Satisfied with service

excellent
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Rumandeep
DHL Send UK
6 months ago
Hi, It's lovely to hear that we can always please our customers. Thank you for completing our survey.
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Trusted Customer
6 months ago
Date of purchase: 12/01/2024
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Rumandeep
DHL Send UK
6 months ago
Hello, Thank you for your feedback, and for taking the time to complete our survey.
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About DHL Send UK
DHL Parcel UK offers a cost-effective and convenient alternative to the Post Office for personal senders and small businesses. So whether you are sending a gift to a loved one or have sold something online, we offer a quick and flexible sending service which fits around your busy lifestyle.
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Unit 1, 2 Hillman Way, Ryton-on-Dunsmore, Coventry, CV8 3ED, United Kingdom
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About DHL Send UK
DHL Parcel UK offers a cost-effective and convenient alternative to the Post Office for personal senders and small businesses. So whether you are sending a gift to a loved one or have sold something online, we offer a quick and flexible sending service which fits around your busy lifestyle.