Hello,
Thank you so much for your positive rating for your recent experience and thanks for completing the survey.
Product reviews
Parcel delivery time : Exceptional
Clear communication: : Exceptional
The way your parcel was dealt with if you were not at home: : Exceptional
Condition of parcel : Exceptional
Ease of use of parcel tracking facilities: : Exceptional
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Trusted Customer
5 months ago
Date of purchase: 17/10/2023
Rumandeep
DHL Send UK
5 months ago
Hi,
Thank you for completing our survey. Thanks for the feedback.
Product reviews
All good
Parcel delivery time : Exceptional
Clear communication: : Exceptional
Presentation of the driver: : Exceptional
Condition of parcel : Exceptional
How your parcel was handled by the driver: : Exceptional
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JC
JOHN E CHARLESWORTH
Sheffield
6 months ago
Date of purchase: 12/01/2024
What JOHN E CHARLESWORTH said about DHL Send UK:
Ok, did what they were supposed/contracted to.
Nicola
DHL Send UK
6 months ago
Hi John,
Glad to see our customers are so happy, thanks for the great feedback. Thanks for completing the survey.
Product reviews
Quite satisfied with DHL performance. All good, no issues.
John C.
Parcel delivery time : Exceptional
Clear communication: : Exceptional
Presentation of the driver: : Exceptional
Condition of parcel : Exceptional
How your parcel was handled by the driver: : Exceptional
Ease of use of parcel tracking facilities: : Exceptional
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TB
tim bourne
Newbridge
6 months ago
Date of purchase: 11/01/2024
What tim bourne said about DHL Send UK:
Late delivery
Rumandeep
DHL Send UK
6 months ago
Hi Tim,
We are really sorry to learn of the difficulties experienced due to your shipment not arriving on your expected day. Please know that we will be addressing this feedback with the relevant team so they can do better in the future.
Thank you for completing our survey.
Product reviews
Said would be delivered Thursday turned up Monday
Parcel delivery time : Poor
Condition of parcel : Excellent
Delivery instructions followed: : Excellent
Ease of use of parcel tracking facilities: : Good
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S Hubble
Huddersfield
6 months ago
Date of purchase: 08/01/2024
Dissatisfied with service
What S Hubble said about DHL Send UK:
It was a collection. A message was sent to say that the parcel would be picked up an hour that Friday morning. The automated message advised it was delayed, the website said awaiting collection, and t
...
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Nicola
DHL Send UK
6 months ago
Hello,
Thank you for letting us know about this issue. We offer our sincerest apologies and rest assured your feedback helps us do better. We do set a high standard for ourselves; we are extremely sorry to hear when any of our customers have not received a first-rate service. Thanks for completing the survey.
Product reviews
It was a collection. A message was sent to say that the parcel would be picked up an hour that Friday morning. The automated message advised it was delayed, the website said awaiting collection, and t
...
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Parcel delivery time : Good
Clear communication: : Substandard
Presentation of the driver: : Exceptional
Condition of parcel : Exceptional
How your parcel was handled by the driver: : Exceptional
0
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Trusted Customer
6 months ago
Date of purchase: 12/01/2024
Rumandeep
DHL Send UK
6 months ago
Hello,
Thank you for your feedback, and for taking the time to complete our survey.
Product reviews
Parcel delivery time : Exceptional
Clear communication: : Exceptional
Presentation of the driver: : Exceptional
Condition of parcel : Exceptional
How your parcel was handled by the driver: : Exceptional
Ease of use of parcel tracking facilities: : Excellent
0
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RM
Ravindra Mantri
6 months ago
Date of purchase: 12/01/2024
Rumandeep
DHL Send UK
6 months ago
Hello,
Thank you for your feedback, and for taking the time to complete our survey.
Product reviews
Parcel delivery time : Exceptional
Clear communication: : Excellent
Condition of parcel : Exceptional
Delivery instructions followed: : Excellent
How your parcel was handled by the driver: : Excellent
Ease of use of parcel tracking facilities: : Exceptional
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CH
Chris Horton
Prestatyn
6 months ago
Date of purchase: 12/01/2024
Rumandeep
DHL Send UK
6 months ago
Hi Chris,
We are happy that our helpful and jovial driver delivered a great service.
Thank you for completing our survey.
Product reviews
Great service from the driver. A very happy, helpful and jovial man. He is a credit to the company
Parcel delivery time : Exceptional
Clear communication: : Exceptional
The way your parcel was dealt with if you were not at home: : Exceptional
Presentation of the driver: : Exceptional
Condition of parcel : Exceptional
How your parcel was handled by the driver: : Exceptional
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Trusted Customer
6 months ago
Date of purchase: 12/01/2024
Satisfied with service
excellent
Rumandeep
DHL Send UK
6 months ago
Hi,
It's lovely to hear that we can always please our customers.
Thank you for completing our survey.
Product reviews
Courier of choice that`s for sure...
Parcel delivery time : Excellent
Clear communication: : Exceptional
The way your parcel was dealt with if you were not at home: : Exceptional
Presentation of the driver: : Exceptional
Condition of parcel : Exceptional
How your parcel was handled by the driver: : Exceptional
Ease of use of parcel tracking facilities: : Exceptional
0
Share
Trusted Customer
6 months ago
Date of purchase: 12/01/2024
Rumandeep
DHL Send UK
6 months ago
Hello,
Thank you for your feedback, and for taking the time to complete our survey.
Product reviews
Parcel delivery time : Exceptional
Clear communication: : Exceptional
The way your parcel was dealt with if you were not at home: : Exceptional
Presentation of the driver: : Exceptional
Condition of parcel : Exceptional
Delivery instructions followed: : Exceptional
How your parcel was handled by the driver: : Exceptional
DHL Parcel UK offers a cost-effective and convenient alternative to the Post Office for personal senders and small businesses. So whether you are sending a gift to a loved one or have sold something online, we offer a quick and flexible sending service which fits around your busy lifestyle.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
DHL Parcel UK offers a cost-effective and convenient alternative to the Post Office for personal senders and small businesses. So whether you are sending a gift to a loved one or have sold something online, we offer a quick and flexible sending service which fits around your busy lifestyle.