Thank you so much for your thoughtful feedback, we’re absolutely delighted that you chose to treat yourselves with our wool pillows.
It’s lovely to hear that, even as long-time feather and down fans, you’ve embraced the natural comfort and support that wool can offer.You're absolutely right that the pillows can feel quite full at first and it’s great to hear that you've each found your own way to make them work perfectly, whether it's rolling for neck support or enjoying them just as they are.
We’re also so pleased to know they’re holding their shape well throughout the night, that’s one of the real strengths of wool: resilient yet breathable, and supportive without needing constant fluffing.
It means a great deal to us that you felt the quality, care and craftsmanship in both the product and presentation. Everything is made by hand here in the UK, and comments like yours are such a joy for our small team to read.
We’re thrilled to hear you’re already thinking about your next treat, we’d be delighted to help when you're ready to explore our duvets. In the meantime, thank you again for your kind words and support.