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Designers Guild US Reviews

http://www.designersguild.com/usa-shop-online/shop-home/
Rated
Exceptional
Service
4.9
/5
Product
4.6
/5

5

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14

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16

ratings over the past year

Displaying all 861 reviews
Trusted Customer
2 years ago
Date of purchase: 08/01/2023
Please refer to first thoughts. Thanks
This is my second purchase at Designers Guild. Beautiful products.
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D Paice
Designers Guild US
2 years ago
Dear Customer, Thank you for your returning custom at Designers Guild and taking the time to leave another review on our products. Enjoy and we look forward to serving you again soon. Kindest Regards Debbie
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Susan MacMillan
2 years ago
Date of purchase: 05/12/2022
What Susan MacMillan said about Designers Guild US:
Exceptional
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D Paice
Designers Guild US
2 years ago
Dear Susan, Thank you for shopping at Designers Guild and taking the time to leave a review. We look forward to serving you again soon. Kind Regards Debbie
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Bruce S
Miami
2 years ago
Date of purchase: 25/11/2022
What Bruce S said about Designers Guild US:
Nice product, terrible service
They kept missing ETA deadlines and failed to be proactive in terms of updating delivery times. I had to chase them for answers as to why my order did not ship in a timely manner as per provided eta....

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D Paice
Designers Guild US
2 years ago
Dear Bruce, Thank you for your feedback in relation to your order. I will reach out to the US team to find out why the delays to the order were not communicated efficiently to notify you. Kind Regards Debbie
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Trusted Customer
2 years ago
Date of purchase: 12/01/2023
Service excellent and products are amazing!
One item was missing from my order. Contacting Designers Guild was easy and they promptly sent the missing item. They were very pleasant and easy to deal with.
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Pilar Rice
2 years ago
Date of purchase: 26/11/2022
What Pilar Rice said about Designers Guild US:
I ordered two beautiful pillows, which came in their own with a beautiful scent. I didn’t have to wait very long for them to come. Very well made and great price point.
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D Paice
Designers Guild US
2 years ago
Dear Pilar, Thank you for shopping at Designers Guild and leaving your review. Enjoy your new pillows and we look forward to serving your again soon. Kind Regards Debbie
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Trusted Customer
2 years ago
Date of purchase: 26/12/2022
I had ordered an entire bedding set of the wrong color and the return with Rachel was seamless.
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D Paice
Designers Guild US
2 years ago
Dear Customer, Thank you for shopping at Designers Guild and leaving your feedback. I am pleased the service made the process seamless for you and I will pass on your comments. We look forward to serving you again soon. Kind Regards Debbie
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Trusted Customer
2 years ago
Date of purchase: 07/12/2022
Designer Guild products are just spectacular quality & design!
Service was fast, clear, helpful.
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D Paice
Designers Guild US
2 years ago
Dear Customer, Thank you for shopping with us at Designers Guild and leaving your feedback. Enjoy your new purchase and we look forward to serving you again soon. Kind Regards Debbie
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maria cremaschi
2 years ago
Date of purchase: 30/11/2022
What maria cremaschi said about Designers Guild US:
GREAT QUALITY
Excellent quality , arrived promptly and well packed !
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D Paice
Designers Guild US
2 years ago
Dear Maria, Thank you for shopping with us at Designers Guild and leaving your feedback. Enjoy your new purchase! Kind Regards Debbie
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Trusted Customer
2 years ago
Date of purchase: 26/11/2022
Unique cushions . I love statement elements. Great service
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D Paice
Designers Guild US
2 years ago
Dear Customer, Thank you for shopping with us at Designers Guild and taking time to leave your feedback. Enjoy your new cushions and we look forward to serving you again soon. Kind Regards Debbie
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Shilah Stribling
Tampa Florida
2 years ago
Date of purchase: 11/11/2022
What Shilah Stribling said about Designers Guild US:
I would like to receive what I have purchased please
I ordered a queen bedspread and king bed shams for the pillows I have not received anything I don’t know what’s going on. My name is Shilah Stribling and my phone number is 813-495-7707 I would love...

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D Paice
Designers Guild US
2 years ago
Dear Shilah, I am sorry to hear you items have not arrived, on checking your order I can see they left us on the 14th November. I can also see this is a US order and therefore the shipping will be a little longer as it is international. I will get my colleague who looks after our US online orders to follow this up with the courier. Kind Regards Debbie
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D Paice
Designers Guild US
2 years ago
Dear Shilah, My colleague has checked and your order was delivered on the 18th November. We are contacting Flight Logistics for proof of delivery/photo's. My colleague Tony will follow this up with you on email. Kind Regards Debbie
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D Paice
Designers Guild US
2 years ago
Dear Shilah, Tony has informed me he has issued a replacement order straight away to be shipped to you. We are sorry on this occasion the order has gone astray. Always reach out to our customer service desk or via Live chat and we can assist on your orders tracking/shipping. And we hope you enjoy your lovely new items once they arrive. Kindest Regards Debbie
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About Designers Guild US
Designers Guild offers an ever expanding collection of bedding, rugs, cushions, blankets, throws, quilts, towels, bags and home fragrance with every collection launch, offering superb quality, beautiful design and the very best materials with an extensive colour palette.
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0207 893 7400
3 Latimer Place, London,, London, Greater London, W10 6QT., United Kingdom
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About Designers Guild US
Designers Guild offers an ever expanding collection of bedding, rugs, cushions, blankets, throws, quilts, towels, bags and home fragrance with every collection launch, offering superb quality, beautiful design and the very best materials with an extensive colour palette.