How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Rivelia Bean to Cup Coffee Machine - Onyx Black Reviews | DeLonghi UK Reviews

Displaying all 413 reviews

Trusted Customer

Feefo Verified

1 year ago

Rivelia automatic coffee maker EXAM440.55.B

View product website

Value for money : Exceptional

Design : Exceptional

Ease of use : Exceptional

Ease of cleaning : Exceptional

Date of purchase: 08/04/2025

Trusted Customer

Feefo Verified

1 year ago

Rivelia automatic coffee maker EXAM440.55.B

View product website

Great machine, easy to set up and use. Excellent selection of types of coffee. Really good value.. Why did I not get one sooner!

Value for money : Exceptional

Design : Excellent

Ease of use : Exceptional

Ease of cleaning : Exceptional

Date of purchase: 11/04/2025

Natalie

Feefo Verified

Sheffield

1 year ago

Rivelia automatic coffee maker EXAM440.55.B

View product website

Best coffee machine ive owned

Value for money : Exceptional

Design : Exceptional

Ease of use : Exceptional

Ease of cleaning : Exceptional

Date of purchase: 07/04/2025

Trusted Customer

Feefo Verified

1 year ago

Rivelia Automatic Coffee Maker EXAM44055B

View product website

Value for money : Excellent

Design : Exceptional

Ease of use : Exceptional

Ease of cleaning : Exceptional

Date of purchase: 04/04/2025

Richard

Feefo Verified

Brighton

1 year ago

Rivelia automatic coffee maker EXAM440.55.B

View product website

The Rivelia is easily customizable across lots of different coffees for multiple users. It has paid for itself as coffee is so good i make one and take to work, so stopped buying them

Value for money : Excellent

Design : Excellent

Ease of use : Exceptional

Ease of cleaning : Excellent

Date of purchase: 25/11/2024

pam

Feefo Verified

Cardiff

1 year ago

Rivelia automatic coffee maker EXAM440.55.B

View product website

Worst purchase I have ever made. It doesn’t like to make milk drinks, sent back for repair; tried a cappuccino when received “repaired” machine and it did exactly the same as before repair. IT DIDN’T...

Value for money : Poor

Design : Excellent

Ease of use : Poor

Ease of cleaning : Excellent

Gemma

DeLonghi UK

1 year ago

Good Afternoon, Thank you for taking the time to share your experience with Delonghi. We are sorry that you are having some issues with the delivery of coffee from your Rivelia. Did you know that we offer a totally free live 1-1 demonstration with our Delonghi coffee expert. This service can be a great help to ensure your machine is dialled in to perfection or to offer care and maintenance hints and tips. I have linked this below for you to book if you wish https://www.delonghi.com/en-gb/live-coffee-expert Many thanks Gemma, Delonghi UK

pam

1 year ago

I did know about demonstrations; however that is not the issue. I have a faulty machine that has been in for repair and on first day back it still had same fault. It is now going in for second repair and only 3 mths old!!! If I could give a no star score I would

Date of purchase: 27/01/2025

Stuart

Feefo Verified

Larbert

1 year ago

Rivelia automatic coffee maker EXAM440.55.B

View product website

Coffee maker constantly displays an error saying it was unable to complete my cup of coffee, and to reduce intensity. I am already at mid-level intensity. Costs me a small fortune in lost beans!...

Value for money : Poor

Design : Poor

Ease of use : Exceptional

Ease of cleaning : Good

Gemma

DeLonghi UK

1 year ago

HI Stuart, Thank you for taking the time to leave your review. We are sorry that you are having some issues with the delivery of coffee from your Rivelia. Did you know that we offer a totally free live 1-1 demonstration with our Delonghi coffee expert. This service can be a great help to ensure your machine is dialled in to perfection or to offer care and maintenance hints and tips. I have linked this below for you to book if you wish https://www.delonghi.com/en-gb/live-coffee-expert Many thanks Gemma, Delonghi UK

Date of purchase: 05/04/2025

Tony G

Feefo Verified

Halifax

1 year ago

Rivelia automatic coffee maker EXAM440.55.B