How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

DeLonghi UK Reviews | Customer Service Reviews for https://www.feefo.com/reviews/delonghi-uk | Feefo

Displaying all 8,920 reviews

Glenn

Feefo Verified

2 years ago

Satisfied with delivery

Recommends

Date of purchase: 29/08/2023

Trusted Customer

Feefo Verified

1 year ago

Satisfied with delivery

Does not recommend

When I tried to contact customer services It was very difficult to get find the right place to make the complaint and I kept being diverted to the troubleshooting pages and so I gave up.

Product reviews

Gemma

DeLonghi UK

1 year ago

Good Morning, Thank you for taking the time to share your review with Delonghi. With regards to the coffee temperature the espresso temperature that can be increased and I have linked a video below for you to view, this can be found from 2 minutes 26 https://www.youtube.com/watch?v=Awb722Yr2OA&list=PLEMc1V_7ahGEBep-u8Nui8rFmK9DrAflt&index=4 For milk preparation the end temperature is super important, when milk exceeds 70 degrees the fat it contains begins to separate and this leads to a loss of texture. Many thanks Gemma, Delonghi UK

Trusted Customer

1 year ago

Thanks, the coffee temperature is hot but when making a latte which contains lots of milk it makes the drink cold. It is well below 70 degrees.

Date of purchase: 29/11/2024

Trusted Customer

Feefo Verified

1 year ago

Satisfied with service

Satisfied with delivery

Does not recommend

I have a Delonghi Eco Magnifica. There is no specific manual for my machine. I am 78 years old and find it difficult to understand the instructions as my machine has 5 options and the machine manual...

Product reviews

Date of purchase: 05/12/2024

Paul

Feefo Verified

1 year ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 06/12/2024

Richard

Feefo Verified

Ascot

1 year ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 05/12/2024

Trusted Customer

Feefo Verified

1 year ago

Satisfied with delivery

Does not recommend

Product reviews

Date of purchase: 05/12/2024

Trusted Customer

Feefo Verified

1 year ago

Satisfied with delivery

Recommends

Delivery as promised. Well packaged. Arrived intact.

Product reviews

Date of purchase: 11/03/2025

Trusted Customer

Feefo Verified

1 year ago

Satisfied with service

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 05/12/2024

Arturs

Feefo Verified

Castleford

1 year ago

Satisfied with delivery

Recommends

What Arturs said about DeLonghi UK:

Great experience. No problems. Our friends recommended us and we will do the same. Great coffee machine in my opinion. Thank you

Product reviews

Date of purchase: 05/12/2024

Trusted Customer

Feefo Verified

1 year ago

Dissatisfied with delivery

Recommends

No English version of the manual supplied. Had to go online

Product reviews

Date of purchase: 04/12/2024

Not received a review invite?

View all media (934)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

DeLonghi UK Reviews

PrimaDonna Soul Fully Automatic coffee machine ECAM610.75.MBView product websiteThe milk compartment never makes the milk hot enough making a Luke warm coffee, despite all the troubleshooting recommendations. Very disappointed with the price I paid. I have to microwave my coffee...Read more

EcoDecalk descaler, 500 ml, bottle with 5 dosesView product website

ICM15210.1ICM Series Filter coffee makerView product websiteLooks good and works very well, the price was also very good as well.

Magnifica Plus automatic coffee maker ECAM320.60.BView product websiteThis Magnifica Plus machine replaced our faithful old Jura that died after serving 15000 cups of coffee. We never expected the DeLonghi to be so good given it was so reasonably priced. However we can...Read more

TRD41025T EX:2 Dragon 4 Oil filled radiatorView product websiteCable far too short for sensible use. Instructions advise against using an extension lead so not really suitable unless heating s very small room

Eletta Automatic Espresso Machine, Cappuccino Maker - ECAM44660BView product websiteStylish, very pleased with my machine. Grinds beans well. Takes a while to set up, but well worth it.

Cappuccino Collection 6 Cappuccino GlassesView product websiteElegant shape, ergonomic. Double wall lives up to expectations

PrimaDonna Soul Fully Automatic coffee machine ECAM610.75.MBView product websiteLove it ❤️❤️❤️

Magnifica Plus automatic coffee maker ECAM320.60.BView product websiteI’d like to be able to save my own recipes on the dashboard not just amend existing ones

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?