When I tried to contact customer services It was very difficult to get find the right place to make the complaint and I kept being diverted to the troubleshooting pages and so I gave up.
Product reviews
Gemma
DeLonghi UK
1 year ago
Good Morning,
Thank you for taking the time to share your review with Delonghi.
With regards to the coffee temperature the espresso temperature that can be increased and I have linked a video below for you to view, this can be found from 2 minutes 26
https://www.youtube.com/watch?v=Awb722Yr2OA&list=PLEMc1V_7ahGEBep-u8Nui8rFmK9DrAflt&index=4
For milk preparation the end temperature is super important, when milk exceeds 70 degrees the fat it contains begins to separate and this leads to a loss of texture.
Many thanks
Gemma, Delonghi UK
Trusted Customer
1 year ago
Thanks, the coffee temperature is hot but when making a latte which contains lots of milk it makes the drink cold. It is well below 70 degrees.
Date of purchase: 29/11/2024
1
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Trusted Customer
Feefo Verified
1 year ago
Satisfied with service
Satisfied with delivery
Does not recommend
I have a Delonghi Eco Magnifica. There is no specific manual for my machine.
I am 78 years old and find it difficult to understand the instructions as my machine has 5 options and the machine manual...
Read more
Product reviews
Date of purchase: 05/12/2024
1
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PA
Paul
Feefo Verified
1 year ago
Satisfied with delivery
Recommends
Product reviews
Date of purchase: 06/12/2024
1
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RI
Richard
Feefo Verified
Ascot
1 year ago
Satisfied with delivery
Recommends
Product reviews
Date of purchase: 05/12/2024
1
Share
Trusted Customer
Feefo Verified
1 year ago
Satisfied with delivery
Does not recommend
Product reviews
Date of purchase: 05/12/2024
0
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Trusted Customer
Feefo Verified
1 year ago
Satisfied with delivery
Recommends
Delivery as promised. Well packaged. Arrived intact.
Product reviews
Date of purchase: 11/03/2025
1
Share
TC
Trusted Customer
Feefo Verified
1 year ago
Satisfied with service
Satisfied with delivery
Recommends
Product reviews
Date of purchase: 05/12/2024
0
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AR
Arturs
Feefo Verified
Castleford
1 year ago
Satisfied with delivery
Recommends
What Arturs said about DeLonghi UK:
Great experience. No problems. Our friends recommended us and we will do the same. Great coffee machine in my opinion. Thank you
Product reviews
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Date of purchase: 05/12/2024
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Trusted Customer
Feefo Verified
1 year ago
Dissatisfied with delivery
Recommends
No English version of the manual supplied. Had to go online
De'Longhi Group is one of the world's leading players in small domestic appliances associated with the world of coffee, the kitchen, air conditioning, and home care.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
De'Longhi Group is one of the world's leading players in small domestic appliances associated with the world of coffee, the kitchen, air conditioning, and home care.