Easy to use and makes super hot coffee.
Exchanged my 10 year old Delonghi bean to cup which was still in perfect working order simply because I wanted a more compact modern looking machine machine.
Milk frother spout keeps pinging off during normal usage. Coffee is OK but not as good as my Sage used to make, but its half the price so I guess you get what you pay for.
Appearance/Style : Excellent
Ease of use : Substandard
Ease of cleaning : Excellent
Gemma
DeLonghi UK
1 year ago
Good Morning,
Thank you for taking the time to leave your feedback, Sorry that you are facing an issue with the steam arm. Can you advise if the outer sleeve is clicked and locked in correctly. I have linked a short video below for you to view.
https://www.youtube.com/watch?v=SqJCZsrAL3Q&t=3s
If you require any other help or support our customer care team are ready to chat and can be reached via the link below
https://www.delonghi.com/en-gb/contact-us
Many Thanks
Gemma
Unfortunately iv gone through 3 of these in 3 months.I have looked after them all.
First one just bricked and wouldn’t let me do anything.
Second one would only pour coffee and no hot water.
Third...
Read more
Appearance/Style : Excellent
Ease of use : Excellent
Ease of cleaning : Excellent
Gemma
DeLonghi UK
1 year ago
Good Afternoon,
Thank you for your product feedback with Feefo.
Sorry that you have faced issues with the setup of your machine, I have linked below a full playlist of videos that i hope will help offer some great hints and tips for you.
https://www.youtube.com/playlist?list=PLEMc1V_7ahGEn7nY-XBFFPBevYWgm0ptJ
If you however have ay further questions our customer care team are always happy to chat via the contact link below.
https://www.delonghi.com/en-gb/contact-us
Many Thanks
Gemma
Trusted Customer
1 year ago
First machine was “bricked”
Second machine wouldnt deliver water
Videos cannot fix these issues
De'Longhi Group is one of the world's leading players in small domestic appliances associated with the world of coffee, the kitchen, air conditioning, and home care.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
De'Longhi Group is one of the world's leading players in small domestic appliances associated with the world of coffee, the kitchen, air conditioning, and home care.