I found the coffee maker very easy to use very nice to look at the coffee was cold and only made half a cup of coffee which meant I had to make 2 cups to fill a cup
Appearance/Style : Exceptional
Ease of use : Excellent
Ease of cleaning : Exceptional
Holly
DeLonghi UK
2 years ago
Good Morning David
Thank you for your feedback on the product. I am sorry to hear that you returned the machine for a refund, if you do need any further assistance with our machines please don't hesitate to contact us and we will be more than happy to help.
Thank you
Customer Care UK
Really disappointed, my 2 daughters have a similar model and raved about it, however this model I have found complicated to use and the coffee is disappointing. I thought I was buying the same model...
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Appearance/Style : Good
Ease of use : Substandard
Ease of cleaning : Good
Holly
DeLonghi UK
2 years ago
Good Morning Sue
I am sorry to hear about the issues you are experiencing. We do offer a 1-1 demo service where a coffee expert can take you through the machine and its functions https://www.delonghi.com/en-gb/promotions/live-coffee-expert
Thank you
Customer Care UK
Ok if you just always want to make the same cup of coffee but in-necessarily complicated to alter strengths etc if you want to make varying cups for different tastes.
Appearance/Style : Excellent
Ease of use : Substandard
Ease of cleaning : Excellent
Holly
DeLonghi UK
2 years ago
Good Morning Rick
Thank you for your feedback on the product. You can alter the aroma settings on the front of the machine, Please see the link to a video explaining the control panel buttons https://www.youtube.com/watch?v=LiotMpes3sI
Thank you
Customer Care UK
RI
Rick
2 years ago
Still un- necessarily fiddly if you want to make two or three different cups. Our old caffe cordon machine was much more user friendly in that respect. Not entirely happy!
De'Longhi Group is one of the world's leading players in small domestic appliances associated with the world of coffee, the kitchen, air conditioning, and home care.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
De'Longhi Group is one of the world's leading players in small domestic appliances associated with the world of coffee, the kitchen, air conditioning, and home care.
