Hi Tom, I am sorry you feel you have been poorly treated. As discussed in our support tickets the item was labelled as 'PRE-ORDER' on our website and says the same in your order confirmation - being abusive to our staff and calling us liars won't change the fact that you misread this and expected your item the next day (it was still in transit from Japan).
We did offer you a full refund so I'm not sure why you feel the need to leave such a bad review, all of us at Defcon Airsoft strive to provide the best customer service possible and I am truly sorry you were not satisfied and felt the need to leave such a damaging review.
Product reviews
Date of purchase: 13/02/2019
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Trusted Customer
6 years ago
What Trusted Customer said about DEFCON AIRSOFT:
A great service as always keep up the good work guys
Product reviews
Date of purchase: 18/12/2018
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Trusted Customer
6 years ago
What Trusted Customer said about DEFCON AIRSOFT:
All good. Decent price quick delivery. Had a prob with the torch so they sent a new one out next day. Would defo recommend
Defcon Airsoft is a UK airsoft store based in the Midlands, we aim to offer a wide range of products and excellent customer service as well as providing useful news, reviews and information for airsofters nationwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Defcon Airsoft is a UK airsoft store based in the Midlands, we aim to offer a wide range of products and excellent customer service as well as providing useful news, reviews and information for airsofters nationwide.
