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DCUK - The Original Wooden Duck Company Reviews | Customer Service Reviews for https://www.feefo.com/reviews/dcuk-the-original-wooden-duck-company | Feefo

Displaying all 4,298 reviews

Trusted Customer

2 years ago

Date of purchase: 19/08/2023

Gorgeous figure. Wellpackaged

Quick delivery, beautifully packaged. Gorgeous figure. Very pleased. On sake so bargain

Steve

DCUK - The Original Wooden Duck Company

2 years ago

Thank you for the lovely review. Happy that we could offer our DCUK characters at a special price for a change.

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Trusted Customer

2 years ago

Date of purchase: 19/08/2023

FABULOUS, AS SIMPLE AS THAT!

Great products. Great service. Highly recommend this company and its products

Steve

DCUK - The Original Wooden Duck Company

2 years ago

Cracking review. Thank you for passing on your positive words.

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Mrs Brenda Bruce

2 years ago

Date of purchase: 19/08/2023

What Mrs Brenda Bruce said about DCUK - The Original Wooden Duck Company:

Lovely Abigail

Lovely little duck just what I wanted. Arrived swiftly. It was great that I could pick her name, Abigail, after my little granddaughter who we lost. It will always remind me of her.

Steve

DCUK - The Original Wooden Duck Company

2 years ago

Aww, Brenda. So sorry to hear about your loss. It's not much I know, but I'm glad that DCUK could play a small role in helping to make you feel a little better. Thoughts with you and yours. And of course, thank you for your support.

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Reverend Sarah Lunn

2 years ago

Date of purchase: 19/08/2023

What Reverend Sarah Lunn said about DCUK - The Original Wooden Duck Company:

Well made imaginative designs

lovely quality items . they arrived quickly . I like the imagination shown by the different designs. Only not given 5 as one item seems to be missing

Steve

DCUK - The Original Wooden Duck Company

2 years ago

Thank you for the lovely feedback, but I'm sorry about the missing item. Hopefully you've got everything sorted out now, and it feels more like the usual 5-star customer experience we work so hard to achieve with everyone. Not sure what happened about the missing item, but if you still need help to sort things... you can get in touch with our friendly retail despatch team via orders@dcuk.com. Thank you for your support and patience.

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Trusted Customer

2 years ago

Date of purchase: 19/08/2023

Beautiful dcuk duck who’s going to be winging their way to Australia.

Prompt delivery of a beautiful dcuk duck.

Steve

DCUK - The Original Wooden Duck Company

2 years ago

Thank you for your kind words. Much appreciated.

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Mr Rob Williams

2 years ago

Date of purchase: 19/08/2023

What Mr Rob Williams said about DCUK - The Original Wooden Duck Company:

Perfect Gift

What a beautiful present to get for your loved one, bought 3 of the cuties

Steve

DCUK - The Original Wooden Duck Company

2 years ago

Rob, this is a great review. Doing our job for us?! Much appreciated, and thanks again.

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Mrs Barbara WHITE

Norfolk

2 years ago

Date of purchase: 19/08/2023

What Mrs Barbara WHITE said about DCUK - The Original Wooden Duck Company:

All mine!

Arrived quickly well packed and was given information throughout. Will continue to add to my large collection when ever I see something I like.!

Steve

DCUK - The Original Wooden Duck Company

2 years ago

Love it, Barbara. Someone after my own heart, that's for sure. Really great to hear from you, and thank you for your ongoing support. Means a lot to us all at DCUK.

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Trusted Customer

2 years ago

Date of purchase: 19/08/2023

Super product from a great company.

My wife absolutely loves your animal creations and they are slowly taking over the house. The service from DCUK is fantastic and I'm sure we will continue to have more of your beautiful creations...

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Steve

DCUK - The Original Wooden Duck Company

2 years ago

Hahah. Thank you for taking the time to leave such a positive review. Your wife is lucky to have such great taste in husbands as well as DCUK characters. We appreciate your support and positivity.

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Mrs Caroline Kines

2 years ago

Date of purchase: 19/08/2023

What Mrs Caroline Kines said about DCUK - The Original Wooden Duck Company:

Perfect

Excellent service, beautifully wrapped, carefully packaged and a really quick delivery, on the date , at the time expected …. I’d give you more stars if I could *

Steve

DCUK - The Original Wooden Duck Company

2 years ago

Caroline, you are fab. What a lovely review. Definitely makes me smile to read feedback like this. Makes the hard work even more worthwhile. Thank you again for the kind words, on behalf of the whole team at DCUK.

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Mrs paula knights

2 years ago

Date of purchase: 19/08/2023

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What Mrs paula knights said about DCUK - The Original Wooden Duck Company:

Over the moon with my duck as always. Unfortunately Royal Mail have let you down. Rather than leaving with a neighbour or leaving a card for me to collect from the sorting office, it was left between...

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Steve

DCUK - The Original Wooden Duck Company

2 years ago

Thank you for your kind words, Paula. And wow - so lucky that your new friend was okay after being left out in the rain like that. We can't do much about individual cases with Royal Mail, but we'll use this as extra 'ammo' to insist on a reliable, customer-friendly service. Or, investigate even more alternatives. Glad you're positive about it in the end, and thanks again for your support. Means a lot.

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About DCUK - The Original Wooden Duck Company

Every DCUK original is hand carved from natural bamboo by skilled artisans, and carefully painted individually, making each one unique. Arriving with their own name tag, the DCUK Pin is added to each character who passes our smile and quality tests - our visible promise of a gift of exceptional quality and charm.

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01803866316

Diptford, Totnes, Devon, Devon, TQ9 7NG, United Kingdom