DCS Group: Beyond Debt Reviews

Hello Miro,

Thank you for your feedback - We are really glad that you are enjoying the benefits of one of our solutions.  Debt Agreements will leave a notation, similar to Bankruptcy, on a person's credit file, however they are not the same thing.  Thankfully, in most cases, the notation only stays for a period of 5 years and once that is complete, you can enjoy a clean credit file plus the numerous benefits of being debt-free! If you'd like to speak with us about your individual situation, please feel free to call us on 1300 725 052 and we'd be very happy to assist however we can.

Hello Grant,

Thank you for the great, balanced feedback - it's wonderful to hear that you have had some positive experiences with our team and also to receive some constructive feedback for us to consider.  The solutions we work with are for people who, for a variety of reasons, are unable to repay their debts when they become due, that is why the majority of our clients don't make repayments to their creditors during the initial stage - simply because they can't afford to. Of course having a default is never ideal but it's often negligible considering the numerous benefits of the solution.

As always, please get in touch if there is anything we can do to assist you - like you said, we will always do whatever we can to work with our clients.

Hi Clare,

Its great to hear that our team are embracing our values across the board, thanks for commenting! We appreciate you taking the time to comment on your experience and glad that we were able to help. 

Hi Ashleigh Anne,

Amazing?  You made us blush!  Thank you for leaving such kind words. When we spend up to five years with our clients we like to make it an enjoyable journey for all.

Congratulation on being 6 months debt-free.

Hi Rhys,

We're so happy that you achieved your goal, and can now reap the rewards!  It was our honour to help and we wish you all the best moving forward.

Hi Christine,

Thank you for providing feedback!  We hope that you loving your debt-free status, and are glad we could be of service.

Hi Michelle,

We thank you for bringing this to our attention, and apologise that Veda did not action our initial request. Due to the privacy act we are not able to confirm requests to clear credit files have been processed. We will continue to work with you to resolve this issue as part of our aftercare service, for as long as it takes.

Hi Louise,

Its comments like yours that makes what we do so rewarding.  Thanks for taking the time to provide feedback about your experience.  The Debt Mediators team wish you all the best. We're glad that we were able to help.

Hi Julie,

Thanks for the feedback! Its great knowing that our consultants and client support team are embracing our core values in regards to customer service. We really appreciate your comments.