Delivered in well under 48hours! Well wrapped and protected from damage!
Your service was excellent, sadly the same could NOT be said for 3 of the 4 items I had ordered!
Customer Services
David Shuttle
11 months ago
Thank you fso much for the 5 star feedback.
I am so sorry that you are unhappy about the items. We will of course bring this to the attention of Swarovski and pass on your feedback.
If there is anything more I can do in the meantime, please do not hesitate to get in touch.
Kindest regards,
Siobhán
Trusted Customer
11 months ago
NONE of my complaint is down to your company! I have been collecting the Christmas ornaments for decades and am just VERY disappointed with the reality of Swarovski DECREASING the size of items whilst simultaneously INCREASING the price disproportionately (even allowing for inflation!) When they put XS in the name of things they REALLY mean it!
I will HAVE to buy far fewer items! SADLY.......
At David Shuttle we pride ourselves on our selection of products and have become one of the UK's largest retailers of Swarovski, Riedel Crystal and Lalique to name but a few. We have been in business over 30 years and through this we know that honesty and expertise matter. Great service is vital and sets us apart; we want your custom and are prepared to earn it. We stock the majority of products we sell to ensure next day delivery in the UK and have a team of customer service experts who are happy to help. We also offer a luxury gift wrapping service for those buying presents.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At David Shuttle we pride ourselves on our selection of products and have become one of the UK's largest retailers of Swarovski, Riedel Crystal and Lalique to name but a few. We have been in business over 30 years and through this we know that honesty and expertise matter. Great service is vital and sets us apart; we want your custom and are prepared to earn it. We stock the majority of products we sell to ensure next day delivery in the UK and have a team of customer service experts who are happy to help. We also offer a luxury gift wrapping service for those buying presents.