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David Shuttle Reviews

https://www.davidshuttle.com
Rated
Exceptional
Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

852

29

12

3

6

902

ratings over the past year

Displaying all 12,747 reviews
Trusted Customer
11 years ago
Date of purchase: 27/08/2013
First class service
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Trusted Customer
11 years ago
Date of purchase: 26/08/2013
The item was dispatched quickly and received on the day that was stated and packed…
The item was dispatched quickly and received on the day that was stated and packed very securely
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Trusted Customer
11 years ago
Date of purchase: 27/08/2013
I have already sent you a email
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Trusted Customer
11 years ago
Date of purchase: 27/08/2013
next morning delivery - better than expected!!
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Trusted Customer
11 years ago
Date of purchase: 27/08/2013
Excellent service - only problem was that most items were out of stock, so they…
Excellent service - only problem was that most items were out of stock, so they could not deliver next day as advertised on the website. Fast, free delivery was one of the reasons that i decided to...

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Trusted Customer
11 years ago
Date of purchase: 27/08/2013
Sold an out of stock item that therefore took several weeks to arrive, missing the…
Sold an out of stock item that therefore took several weeks to arrive, missing the birthday of the recipient by a week, even though it had been ordered three weeks in advance. Should not have been...

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David Shuttle
David Shuttle
11 years ago
Thank you for taking the time to review the service you received. I am pleased to hear you have now safely received your order. I am sorry to hear of your disappointment that part of your order was out of stock. Of the two Brandy glasses you had ordered, we did have one in stock, which is why they were listed as in stock on our website. When we became aware of the missing glass, we contacted you immediately to advise you of this, as well as to let you know the approximate lead time from the suppliers. The shipment from the supplier came in much sooner than the anticipated 4 - 6 weeks and so we were able to fulfil your order within the time advised. We are looking to incorporate actual stock numbers on our website in the future to prevent problems of this nature from recurring. Once again we do apologise for the delay. Should you have any further questions or issues please do not hesitate to contact us. Kind Regards, Lauren McNeil Customer Service Team
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Trusted Customer
11 years ago
Date of purchase: 26/08/2013
Ordered during a bank holiday period, glasses were delivered DHL, on the following Wednesday.
Ordered during a bank holiday period, glasses were delivered DHL, on the following Wednesday.
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Trusted Customer
11 years ago
Date of purchase: 20/08/2013
What amazing service. Thank you.
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Trusted Customer
11 years ago
Date of purchase: 22/08/2013
Great, speedy service. The chocolates were a nice touch too!
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Trusted Customer
11 years ago
Date of purchase: 18/08/2013
Excellent service! Delivered as per instructions.
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About David Shuttle
At David Shuttle we pride ourselves on our selection of products and have become one of the UK's largest retailers of Swarovski, Riedel Crystal and Lalique to name but a few. We have been in business over 30 years and through this we know that honesty and expertise matter. Great service is vital and sets us apart; we want your custom and are prepared to earn it. We stock the majority of products we sell to ensure next day delivery in the UK and have a team of customer service experts who are happy to help. We also offer a luxury gift wrapping service for those buying presents.
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01494677665
No 9 The Broadway, Penn Road, Beaconsfield, HP9 2PD, United Kingdom
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About David Shuttle
At David Shuttle we pride ourselves on our selection of products and have become one of the UK's largest retailers of Swarovski, Riedel Crystal and Lalique to name but a few. We have been in business over 30 years and through this we know that honesty and expertise matter. Great service is vital and sets us apart; we want your custom and are prepared to earn it. We stock the majority of products we sell to ensure next day delivery in the UK and have a team of customer service experts who are happy to help. We also offer a luxury gift wrapping service for those buying presents.