I needed to exchange for the size up, this was really quick and easy - with the replacement size being sent straight away (free delivery) whilst the originals were being sent back (free returns!)
Very slow - it doesn’t take a week to put a nightdress in an envelope and post it.
Sharon
cyberjammies
2 months ago
Hello,
We understand your frustration with the time it took for your order to be processed, it is normally delivered in 2/3 Days we understand this took a little longer at this time..
We appreciate you sharing your experience and hope we can improve in the future.
Kind regards,
Fable & Eve
Your goods are first class and I will order from you again,but your delivery service takes much to be desired.
Sharon
cyberjammies
2 months ago
Hello Richard,
We appreciate you taking the time to share your feedback with us. We are delighted to hear that you consider our goods to be first-class and that you plan to order from us again.
We also note your comments regarding our delivery service.
Firstly apologies you are having problems with Evri, just for your future reference we also offer Royal Mail and DPD the option is available to choose who delivers your goods from us when you are in Checkout, we hope this helps.
Kind regards,
Cyberjammies
Fast and efficient from point of sale to delivery well within quoted timescales
Nice packaging, ideal for gifting too
Sharon
cyberjammies
2 months ago
Hello,
Thank you for your feedback. We are delighted to hear that you had a positive experience with our service, from the point of sale through to delivery. We appreciate you highlighting the speed and efficiency of our process, as well as the quality of our packaging, which we understand is ideal for gifting.
Kind regards,
Sharon
Cyberjammies
No hassle. Easy to negotiate website . Prompt delivery,
Sharon
cyberjammies
2 months ago
Hello,
Thank you for your wonderful feedback! We are so pleased to hear that you found our website easy to navigate and that your delivery was prompt. We appreciate you taking the time to share your positive experience.
Kind regards,
Sharon
Cyberjammies
Hello Deborah,
We are delighted to hear that you had a fantastic experience with our services! Thank you for your kind words.
Kind regards,
Jill
Cyberjammies
Award winning family sleepwear and loungewear brand. Fun, standout prints help our customers express their own, at home style in the highest quality fabrics. Sustainably made with our customers wellbeing in mind, to provide the most comfortable night’s sleep.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Award winning family sleepwear and loungewear brand. Fun, standout prints help our customers express their own, at home style in the highest quality fabrics. Sustainably made with our customers wellbeing in mind, to provide the most comfortable night’s sleep.