There was a problem with my delivery, the parcel was left out in rain, sleet & snow. Consequently the cardboard box disintegrated and the shorty set was soaked through and dirty. I contacted customer...
Hello,
We are so pleased to hear you had such an excellent experience! Thank you for your kind words about our packaging.
Kind regards,
Sharon
Cyberjammies
Your pyjamas are amazing, but your choice of courier is awful still waiting on them being delivered not amused !!!
Sharon
cyberjammies
1 month ago
Hello,
We're so pleased to hear you love our pyjamas! However we're very sorry to hear about the issues you've experienced with the delivery, and we understand your frustration.
For future reference you can choose who deliver your goods from us, we offer Royal Mail, DPD and Evri, just make the selection when checking out, we hope this helps going forward.
Kind regards,
Sharon
Cyberjammies
Only needed to contact for returns - straight forward process
Sharon
cyberjammies
1 month ago
Hello,
Thank you for your feedback, we will of course share your thoughts with our Teams.
We are so pleased to hear that you found our returns process to be straightforward. Thank you for your feedback.
Kind regards,
Sharon
Cyberjammies
Hello Catherine,
Thank you for your feedback. We are delighted to hear that your order arrived quickly and that you found the price to be fair. We appreciate you choosing Cyberjammies.
Kind regards,
Sharon
Cyberjammies
Swift turnaround from order to delivery. Parcels are extremely well packaged.
Sharon
cyberjammies
1 month ago
Hello,
Thank you for your kind words regarding the swift turnaround from order to delivery and the excellent packaging. We are delighted you had such a positive experience.
Kind regards,
Sharon
Cyberjammies
Hello,
We're so pleased to hear you love the material and design of your new nightdress! It's wonderful to know that you're finding the size to be ample too.
Kind regards,
Jill
Cyberjammies
Unfortunately didn’t catch the name of the employee.
Phoned customer service for assistance around doing an exchange online. They were very polite and helpful - they processed the exchange over the...
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Jill
cyberjammies
1 month ago
Hello,
Thank you for taking the time to leave us your feedback. We are delighted to hear that you had a positive experience with our customer service team and that they were able to assist you efficiently with your exchange.
Kind regards,
Jill
Cyberjammies
Award winning family sleepwear and loungewear brand. Fun, standout prints help our customers express their own, at home style in the highest quality fabrics. Sustainably made with our customers wellbeing in mind, to provide the most comfortable night’s sleep.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Award winning family sleepwear and loungewear brand. Fun, standout prints help our customers express their own, at home style in the highest quality fabrics. Sustainably made with our customers wellbeing in mind, to provide the most comfortable night’s sleep.