How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Custom Sock Shop Reviews

https://www.customsockshop.com/

EXCEPTIONAL

Service

4.9

Product

139

147

ratings over the past year

Displaying all 869 reviews

Geoff

Feefo Verified

Pasadena, CA

5 years ago

What Geoff said about Custom Sock Shop:

MORE than satisfied!

I really appreciate the phone support we received. We found ourselves ordering with a tight deadline, and the customer service was exemplary! Not only were we provided with an accurate production and...

Date of purchase: 14/01/2021

Trusted Customer

Feefo Verified

5 years ago

Great service, great socks

Fantastic service. Easy to work with, even on highly customized orders. Have place multiple orders with multiple designs and have had zero issues. Great quality socks too.

Date of purchase: 14/01/2021

Simone Frederick

Feefo Verified

InterVarsity

5 years ago

What Simone Frederick said about Custom Sock Shop:

Customer service with Custom Sock was EXCELLENT. We reached out to confirm that we can have a modification and because our shipping was a bit complicated. They rolled with it and were a pleasure to...

Date of purchase: 05/01/2021

Trusted Customer

Feefo Verified

5 years ago

Excellent

Great experience, thank you to the entire team, especially Jason, Vanessa, and Tina. They are amazing.

Date of purchase: 08/01/2021

Kenneth Culbertson

Feefo Verified

5 years ago

What Kenneth Culbertson said about Custom Sock Shop:

Great Quality and they arrived earlier than expected.

Date of purchase: 06/01/2021

Mathias

Feefo Verified

Luzern Switzerland

5 years ago

What Mathias said about Custom Sock Shop:

Great!

Very great support for the design, good quality

Date of purchase: 04/01/2021

Tyrik Agnew

Feefo Verified

Greensboro

5 years ago

What Tyrik Agnew said about Custom Sock Shop:

Love my custom socks. Definitely gonna order more!

Listen to my all needs and delivered. Communication was excellent through email. Production and shipping was fast!

Date of purchase: 28/12/2020

Trusted Customer

Feefo Verified

5 years ago

Sub par

The proof wasn't close to the design, it was actually missing words and I was just overall dissatisfied with my experience here. I won't be using this service again.

Date of purchase: 13/11/2020

Annie Baron

Feefo Verified

5 years ago

What Annie Baron said about Custom Sock Shop:

socks were very comfortable and arrived earlier than expected!

Date of purchase: 16/11/2020

Trusted Customer

Feefo Verified

5 years ago

Thick sock- great quality.

Customer service was great and were very helpful with design information. FYI... they run large... IMO the medium will fit most men size 8-12 and the small would fit most women size 5-10. I ordered...

Date of purchase: 20/11/2020

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo