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The Cumberland Reviews

Rated
Exceptional

Kinder Banking - It's In Our Nature

Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

1,995

189

20

12

16

2,232

ratings over the past year

Displaying all 11,881 reviews
MM
Mss Meenan
7 years ago
Date of purchase: 02/02/2017
What Mss Meenan said about The Cumberland:
Easy switch some issues about getting a e savings account set up but easy resolved
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Bob
The Cumberland
7 years ago
Hello Miss Meenan

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. We’re always appreciative of feedback and ways in which we can tailor the service that we provide.

Kind regards

Bob Matthews
Customer Experience Manager
0
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Trusted Customer
7 years ago
Date of purchase: 17/02/2017
Good customer service
Good customer service. Highly recommended. Thanks.
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Bob
The Cumberland
7 years ago
Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. We’re always appreciative of feedback, and I’ll make sure to pass your feedback on to the relevant team.

Kind regards

Bob Matthews
Customer Experience Manager
0
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MC
Mr Clark
7 years ago
Date of purchase: 13/02/2017
What Mr Clark said about The Cumberland:
Fantastic local bank
From the counter staff to accessing the internet bank brilliant. Even better the current account card that you do not have to pay any charges when withdrawing money overseas!! SUPERB
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Bob
The Cumberland
7 years ago
Hello Mr Clark

Thank you for taking the time to leave your feedback, we’re really pleased that you've had a positive experience with us in regards to your current account. We're always appreciative of feedback, and I’ll make sure to pass your feedback on to the relevant team.

Kind regards

Bob Matthews
Customer Experience Manager
0
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About The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
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Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
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About The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.