How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Cuddl Duds Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

9 years ago

Great clothing

I love your clothing but found it difficult to use your site.

Customer Service

Cuddl Duds

9 years ago

I'm sorry you found our site difficult. For future orders if you don't want to use our site you can always call to place your order, we will be happy to take care of you over the phone. Our customer service number is 866.202.5445.

Trusted Customer

9 years ago

I appreciate your response. I will try to use the site again and will call if I have any questions.

Product reviews

Date of purchase: 20/02/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Cuddl Duds:

Ordered on line, exactly what I wanted.

Customer Service

Cuddl Duds

9 years ago

Thank you for sharing! We appreciate the feedback.

Product reviews

Date of purchase: 25/03/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Cuddl Duds:

I love my soft stretchable turtleneck. My fist choice in layering.

Customer Service

Cuddl Duds

9 years ago

We appreciate the great feedback, thank you.

Product reviews

Date of purchase: 18/02/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Cuddl Duds:

I thought your sight was lacking in climate smart tights for big women. I

I thought your sight was lacking in climate smart tights for big women. I purchased Climate Smart v-neck shirts in blush pink but could not match bottom with same color. Are you discontinuing the...

Customer Service

Cuddl Duds

9 years ago

We're not discontinuing size 2X. Please check back with us on the website for stock, you can also call our customer service department and they can help you find what you're looking for. Our customer service number is 866.202.5445

Product reviews

Date of purchase: 09/03/2017

0

Trusted Customer

9 years ago

Cuddl Duds perfect for the cold weather, two thumbs up!!! Keep it up...

Customer Service

Cuddl Duds

9 years ago

Thank you for sharing!

Product reviews

Date of purchase: 17/03/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Cuddl Duds:

Disappointed

I ordered two items and one of it was out of stock when I placed the order. However, no one informed me at that time and delivered only one item at my place. I contacted the custom service...

Customer Service

Cuddl Duds

9 years ago

Can you please contact our customer service and we will work with you for a refund or exchange? We want to make sure you're satisfied. 1-866-202-5445

Customer Service

Cuddl Duds

9 years ago

I see that you reached out to our customer service and they helped you to get this resolved. Our reviews are very important to us and we hope that you will be willing to update your review/rating if you feel that we took care of you.

TC

Trusted Customer

9 years ago

I called back, and the customs service helped me resolved this issue. And they refunded me the full price.

Product reviews

Date of purchase: 28/02/2017

0

TC

Trusted Customer

Dallas,TX

9 years ago

What Trusted Customer said about Cuddl Duds:

I started ordering cuddle. A referral buy a good friend I love the softness

There amazing and the people that you talk to are so courteous it's unbelievable.

Customer Service

Cuddl Duds

9 years ago

Thank you for your review — a great experience is always our goal.

Product reviews

Date of purchase: 16/03/2017

0

Trusted Customer

9 years ago

Please open V like they were years ago

I won't wear recent purchase of sleeveless tank until weather warms up. I wore the long sleeve and noticed the V is cut much higher than one I purchased years ago. I also had a short sleeve that is...

Customer Service

Cuddl Duds

9 years ago

Thanks for your review. We appreciate it! Regarding the breach, we have taken all the necessary steps to ensure a secure site.

Product reviews

Date of purchase: 16/03/2017

0

Trusted Customer

9 years ago

I would buy Cuddl Duds again I look forward to the new products as well

Cuddl Duds as a good product however I'm looking for the tank tops that are soft and not snaggy, I have one of the new micro fleece blankets very comfortable

Customer Service

Cuddl Duds

9 years ago

Thank you for your review! We appreciate the feedback.

Product reviews

Date of purchase: 22/03/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Cuddl Duds:

Accommodating regarding a return. I bought a shirt that was supposed to be a medium but was so tight it felt more like an extra small. I called and let them know and they were very helpful about the...

Customer Service

Cuddl Duds

9 years ago

We love hearing about great experiences- thank you for sharing!

Product reviews

Date of purchase: 22/03/2017

0

Cuddl Duds Reviews

Softwear with Stretch Long Sleeve TurtleneckMore reviews of this product (9)View product websiteComfortable and easy to wear...love the material and the warmth the tops provide

FlexFit Long Sleeve Huddl UpMore reviews of this product (5)View product websiteLooks great at gym or when running errands

Softwear Lace Edge Legging with Smart Layer®More reviews of this product (14)View product websiteComfort is just what I want. PERFECT

Softwear with Stretch Long Sleeve TurtleneckMore reviews of this product (9)View product website

Climatesmart® LeggingMore reviews of this product (12)View product website

Climatesmart L/S V neckMore reviews of this product (5)View product website

Fleecewear with Stretch Long Sleeve Half-Zip HoodieMore reviews of this product (8)View product websiteMy wife love it...she can't get enough of Cuddl Duds & got it at a good price too...

Fleecewear with Stretch Long Sleeve V NeckMore reviews of this product (1)View product websiteI recommend this product. It is of good quality.

Fleecewear with Stretch LoungeLayer Loose Leg PantMore reviews of this product (3)View product websiteThey are so soft and comfy I don't want to take them off.

Fleecewear with Stretch Long Sleeve Zip UpMore reviews of this product (3)View product websiteI get cold so easily and this jacket keeps me warm all day. Besides I love the texture and the ability to have pockets.

FlexFit Long Sleeve Huddl UpMore reviews of this product (5)View product websiteSoft and warm and snuggly. My husband love to curl up next to me on the couch just 2 stroke stir. And then oh well this is all about the product...

Softwear with Stretch Long Sleeve TurtleneckMore reviews of this product (9)View product websiteI could not believe well this then layer of softness could keep me war. Cuddl Duds an amazing job designing all of their products.

Softwear Lace Edge V-Neck Tank with Smart Layer®More reviews of this product (10)View product website

Softwear Lace Edge V-Neck Tank with Smart Layer®More reviews of this product (10)View product websiteI snagged this wonderful tank top on something and I could not repair it and it has a stain across the middle when it was taken out of the package not sure how it got there

SofTech Core TankMore reviews of this product (3)View product websiteThese tank tops are not binding they're very comfortable

SofTech Core ShortMore reviews of this product (3)View product websiteVery comfortable you didn't have the medium size on both styles but I'll work it out with the small size as well and give you a different attitude when you wear tighter shorts

Softwear Lace Edge V-Neck Tank with Smart Layer®More reviews of this product (10)View product websiteOh this is the lace tank that I was talking about that got a snag and it with the white fold type stain from the package

ActiveLayer Long Sleeve V NeckMore reviews of this product (4)View product websiteThis was supposed to be a MEDIUM but was so tight it seemed like an extra small. Quality looked good but poor sizing.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?