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Cuba Direct Reviews

The UK''s Number One Cuba Holiday Specialist and Winner of Cuba's Leading Travel Agency 2017 in the World Travel Awards.

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ratings over the past year

Cuba Direct is no longer an active Feefo customer
Displaying all 1,904 reviews
Trusted Customer
5 years ago
Date of purchase: 08/05/2019
Very enjoyable trip to Cuba
Good tour, we planned a trip with them, the booking was easy.
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Mr Peter Saint
5 years ago
Date of purchase: 31/12/2019
What Mr Peter Saint said about Cuba Direct:
All in all pretty good, but a couple of hitches
The trip worked out well, with good transport and accommodation. However there were a couple of hitches with accommodation- uncertainty regarding which casa, and payment issue at all-inclusive resort
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Mr Joe Staffurth
5 years ago
Date of purchase: 16/09/2019
What Mr Joe Staffurth said about Cuba Direct:
Well organised but costly
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Mr Crossman
5 years ago
Date of purchase: 20/08/2019
What Mr Crossman said about Cuba Direct:
Their customer service was excellent. We didn’t actually travel due to the Thomas Cook collapse, but they kept in touch constantly, updating as and when. We were offered alternative flights, which we...

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Trusted Customer
5 years ago
Date of purchase: 12/06/2019
I would recommend the agency but would adk more details about the accomodation.
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Trusted Customer
5 years ago
Date of purchase: 05/06/2019
I found Cuba Direct to be attentive and helpful in dealing with my booking under the pressing problems subsequent to the collapse of Thomas Cook. My original booking was affected by this. I also...

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Miss Rebecca Williamson
5 years ago
Date of purchase: 01/08/2019
What Miss Rebecca Williamson said about Cuba Direct:
An amazing experience from start to finish
A huge thank you to York for organising the most amazing holiday. I found him very knowledgable and professional. He listened to what we wanted from the holiday and he delivered. Everything was...

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Mrs Shona Millar
5 years ago
Date of purchase: 01/12/2019
What Mrs Shona Millar said about Cuba Direct:
The people from Cuba Direct were great, the booking process was smooth and the in country reps took really good care of us. It was great to have all the accommodation and transfers organised in...

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Mr Geoffrey Haffenden
Kent
5 years ago
Date of purchase: 02/12/2019
What Mr Geoffrey Haffenden said about Cuba Direct:
Great service
Seymour, who handled our holiday arrangements provided us with lots of alternatives and very patiently dealt with our enquiries and gave useful insights and pointers. Once the programme was agreed...

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Trusted Customer
5 years ago
Date of purchase: 12/11/2019
Cuba...interesting history, friendly people, great architecture a place to
Overall a very good service. At point of booking we received details of a possible trip taking in what we wanted to do tho our concerns and questions weren’t always acknowledged. Didn’t find the...

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About Cuba Direct
Cuba Direct is not an ordinary tour operator. It is a team of Cuba enthusiasts that thrive on creating unique travel experiences. It does this by going above and beyond for clients, listening to their needs and translating them into their dream holiday. Cuba Direct uses its in-depth Cuba expertise and first-hand knowledge to craft special, off-the-beaten track experiences - the kind that big faceless travel agencies simply can't compete with. ABTA, ATOL and IATA accredited. Vote for us in the 2018 World Travel Awards: https://bit.ly/2HnL0XT Refer friends and win Amazon vouchers: https://goo.gl/qqdkna
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Foresters Hall, 25-27 Westow Street, Upper Norwood, London, Greater London, SE19 3RY, United Kingdom
Why trust Feefo reviews?

About Cuba Direct
Cuba Direct is not an ordinary tour operator. It is a team of Cuba enthusiasts that thrive on creating unique travel experiences. It does this by going above and beyond for clients, listening to their needs and translating them into their dream holiday. Cuba Direct uses its in-depth Cuba expertise and first-hand knowledge to craft special, off-the-beaten track experiences - the kind that big faceless travel agencies simply can't compete with. ABTA, ATOL and IATA accredited. Vote for us in the 2018 World Travel Awards: https://bit.ly/2HnL0XT Refer friends and win Amazon vouchers: https://goo.gl/qqdkna